MeridianLink Coach builds credit-health tools for credit unions and their members, including adverse action notices, warm-decline journeys, credit monitoring, and the portals that support them. These are high-stakes moments, so clear, accessible design matters.
How we workAI agents are part of our product workflow, not an experiment. They turn design direction into working software, while people set the vision, make the calls, and hold the quality bar. You will shape how we design for this new way of building.
What you'll doLead design across member journeys, credit union tools, and internal products.
Take ideas from early discovery through prototypes, testing, and shipped experiences.
·Own and evolve our design system across responsive design, accessibility, localization, and dark mode.
Create clear systems and specifications that help AI agents and engineers implement with accuracy.
Review what ships, learn from users, and keep raising the product quality bar.
Partner closely with engineers, customers, and stakeholders.
6+ years of product design experience, including leading a product from ambiguity to launch and iteration.
A portfolio that shows strong systems thinking and excellent craft in complex flows such as forms, disclosures, or data-rich interfaces.
Accessibility built into your process.
Comfort with AI design and prototyping tools, plus curiosity about agent-built product development.
The ability to work autonomously, communicate clearly, and carry design decisions through production.
Experience in fintech or another regulated field is welcome, but not required.
If you want to define how thoughtful design works on an AI-native product team, we'd love to hear from you.
Skills Required
- 6+ years of product design experience, including leading a product from ambiguity to launch and iteration.
- Portfolio showing strong systems thinking and excellent craft in complex flows (forms, disclosures, data-rich interfaces).
- Accessibility built into design process.
- Experience owning and evolving a design system across responsive design, accessibility, localization, and dark mode.
- Comfort with AI design and prototyping tools and familiarity with agent-built product development.
- Ability to work autonomously, communicate clearly, and carry design decisions through production.
- Experience in fintech or another regulated field.
What We Do
Pioneering Technologies for Your Financial Institution Since 1998, we have been creating innovative technologies that transform the way financial institutions operate by solving complex problems with streamlined, user-friendly solutions. Our robust and secure technologies empower lenders and consumers to get reliable, accurate information every time, at any time. As well-established industry leaders, we continue to set the industry standard for web-based credit reporting and lending for financial institutions of every size.
