Lead Technical Writer

Job Description SummaryThe Maternal Infant Care (MIC) business delivers key products in NICU like Incubator, Warmer, etc and Labour & delivery rooms like Fetal monitoring. Our motto is “sending moms and babies home healthy”. .
The Technical Writer, as a part of the Maternal and Infant care Systems Engineering team, will create and maintain product and service documentation (product manuals, guides and labels) for end users and service engineers to enable safe and effective use of the device.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and
every difference builds a healthier world.

Job DescriptionJob Description

• Create and maintain user support documentation, including on device help screens
• Manage documentation requirements 
• Track and fix documentation defects
• Provide input on other technical writing projects by critiquing, editing, and proofreading manuscripts prepared by others
• Exceptional written, organizational, inter-personal, project management, and communication skills
• Create test protocols for user documentation verification
• Adhere to GE HealthCare technical publications standards
• Assist in the development and implementation of the user documentation strategy
• Create documentation methodologies, frameworks, and workflow diagrams
• Develop of user-training materials
• Good understanding of engineering change concepts
• Goof knowledge of design verification activities
• Work in cooperation with graphics and print team to coordinate illustration, page production, and printing to ensure timely completion of technical literature projects

• Interact with global teams to promote consistency and maximize synergy
• Communicate effectively & impactfully in a cross-functional, multi-cultural, global environment
• Experience writing user and service documents, coordinating translations, and using content management systems

Qualifications/Requirements

• Bachelor’s Degree in a STEM major (Science, Technology, Engineering and Math, Technical Writing)
• 8+ years’ experience in Technical Writing for Medical devices
• Demonstrated proficiency in one or more of the following: Microsoft Office, Oxygen xml authoring, Adobe Framemaker, Adobe Acrobat, RoboHelp and WebWorks Publisher software.
• Familiarity with conventions in form, structure, and notation of technical writing
• Exceptional written, organizational, inter-personal, project management, and communication skills
• Proven ability to work independently and in teams
• Strong interpersonal, verbal communication, presentation skills and technical communication skills.

Desired Characteristics     

• Familiarity with quality system requirements for Technical Writing
• Experience in working with scrum teams and Agile
• MDR regulations
• Knowledge of HealthCare test tools and processes

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support

Additional Information