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We are a global technology company in the payments industry.
The Role
Lead cross-functional technical programs that build and scale data and analytics infrastructure. Plan delivery, remove blockers, manage risk, align stakeholders, engage vendors, report to senior leadership, and mentor TPMs and engineering leads to improve delivery processes and outcomes.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Technical Program Manager
We are seeking a Lead Technical Program Manager to join the Data Services group within Business Experimentation & Optimization (BEO), part of Mastercard's Business & Market Insights (B&MI) organization. This role focuses on solving complex data problems and driving delivery across BEO's engineering and analytics teams.
As a Lead Technical Program Manager, you will be responsible for orchestrating high-impact engineering initiatives that support Mastercard's analytics platforms and data infrastructure. You will lead cross-functional programs, remove blockers, manage risk, and drive alignment across teams and stakeholders to ensure successful outcomes.
Key Responsibilities
Own the planning and delivery of engineering programs focused on data and analytics infrastructure.
Organize and align cross-functional teams around shared goals, timelines, and priorities.
Identify and remove delivery blockers, manage risks, and ensure program health.
Drive clarity and decision-making across engineering, product, and business stakeholders.
Lead vendor engagement and integration efforts, ensuring alignment and accountability.
Champion continuous improvement across delivery processes and team operations.
Represent programs to senior leadership, synthesizing progress, risks, and strategic implications.
Mentor and coach TPMs and engineering leads, fostering a culture of ownership and excellence.
Qualifications
Proven experience leading large-scale technical programs in data or analytics environments.
Strong organizational, program management and critical thinking skills, with a bias for action and clarity.
Demonstrated ability to manage ambiguity, resolve conflicts, and influence across teams.
Deep understanding of Agile methodologies and cross-functional delivery.
Exceptional communication skills across technical and executive audiences.
Experience mentoring program managers and engineering leads.
Ability to drive change and foster collaboration in dynamic environments.
About You
You are a strategic thinker and hands-on executor. You thrive in complex environments, connect dots across teams and systems, and bring a strong sense of accountability and impact through leadership and delivery excellence. We are seeking a Lead Technical Program Manager to join the Business Experimentation & Optimization (BEO) program, part of Mastercard's Business & Market Insights (B&MI) organization. This role focuses on solving complex data problems and driving delivery across BEO's engineering and analytics teams.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Technical Program Manager
We are seeking a Lead Technical Program Manager to join the Data Services group within Business Experimentation & Optimization (BEO), part of Mastercard's Business & Market Insights (B&MI) organization. This role focuses on solving complex data problems and driving delivery across BEO's engineering and analytics teams.
As a Lead Technical Program Manager, you will be responsible for orchestrating high-impact engineering initiatives that support Mastercard's analytics platforms and data infrastructure. You will lead cross-functional programs, remove blockers, manage risk, and drive alignment across teams and stakeholders to ensure successful outcomes.
Key Responsibilities
Own the planning and delivery of engineering programs focused on data and analytics infrastructure.
Organize and align cross-functional teams around shared goals, timelines, and priorities.
Identify and remove delivery blockers, manage risks, and ensure program health.
Drive clarity and decision-making across engineering, product, and business stakeholders.
Lead vendor engagement and integration efforts, ensuring alignment and accountability.
Champion continuous improvement across delivery processes and team operations.
Represent programs to senior leadership, synthesizing progress, risks, and strategic implications.
Mentor and coach TPMs and engineering leads, fostering a culture of ownership and excellence.
Qualifications
Proven experience leading large-scale technical programs in data or analytics environments.
Strong organizational, program management and critical thinking skills, with a bias for action and clarity.
Demonstrated ability to manage ambiguity, resolve conflicts, and influence across teams.
Deep understanding of Agile methodologies and cross-functional delivery.
Exceptional communication skills across technical and executive audiences.
Experience mentoring program managers and engineering leads.
Ability to drive change and foster collaboration in dynamic environments.
About You
You are a strategic thinker and hands-on executor. You thrive in complex environments, connect dots across teams and systems, and bring a strong sense of accountability and impact through leadership and delivery excellence. We are seeking a Lead Technical Program Manager to join the Business Experimentation & Optimization (BEO) program, part of Mastercard's Business & Market Insights (B&MI) organization. This role focuses on solving complex data problems and driving delivery across BEO's engineering and analytics teams.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Proven experience leading large-scale technical programs in data or analytics environments.
- Strong organizational, program management, and critical thinking skills with bias for action.
- Ability to manage ambiguity, resolve conflicts, and influence across teams.
- Deep understanding of Agile methodologies and cross-functional delivery.
- Exceptional communication skills across technical and executive audiences.
- Experience mentoring program managers and engineering leads.
- Ability to drive change and foster collaboration in dynamic environments.
- Adhere to corporate security policies, protect information confidentiality and integrity, and complete mandatory security training.
What the Team is Saying
Jenny
Distinguished Engineer
Mastercard
Mastercard Compensation & Benefits Highlights
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Retirement Support — Careers materials and job postings advertise a “best‑in‑class” 10% retirement match (401k or equivalent). Public-facing benefits pages consistently position this as a standout element of the U.S. package.
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Leave & Time Off Breadth — Recent U.S. postings list 25 vacation days, 5 personal days, 10 paid holidays, up to 20 days of bereavement, and 80 hours of sick/safe time. The combined time‑off framework is described as well above typical U.S. baselines.
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Parental & Family Support — Company materials specify a minimum of 16 weeks paid new‑parent leave and inclusive family‑building support, with financial assistance for adoption, fertility, and surrogacy where allowed. Impact/ESG reporting also notes coverage enhancements for gender‑affirming care in North America.
Mastercard Insights
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The Company
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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Mastercard Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.
Typical time on-site:
3 days a week
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