We are seeking an innovative and technically fluent AI/Automation Product Manager to lead the adoption and evolution of AI and LLM (Large Language Model) tooling within our Technical Program Management (TPM) function. As the “Builder” within the Technical Program Management function, you will own the end-to-end strategy for integrating AI agents into PM workflows, promoting automation, and upskilling the team.. This is a high-impact, high-visibility role at the heart of our organizational transformation. Be the architect of a next-generation, AI-augmented PM function and shape the future of how technical program management is done.
Job Responsibilities:
- Audit and Analyze existing PM workflows to identify automation opportunities and prioritize high-impact use cases.
- Own the AI Tooling Roadmap for the TPM function, from vision to execution.
- Build, Launch, and Iterate on LLM-powered agents that automate status synthesis, risk flagging, meeting notes, and more.
- Define and Maintain prompt libraries, evaluation frameworks, and best practices for LLM agent usage.
- Partner with Engineering to integrate AI agents into existing tools and delivery pipelines.
- Lead AI Upskilling sessions and create enablement materials for the TPM team.
- Monitor and Report on adoption, usage, and impact metrics for AI tooling.
- Champion Change Management and foster a culture of experimentation and continuous improvement.
Required qualifications, capabilities, and skills
- 5+ years in Technical Program Management, Product Management, or a related field.
- Hands-on experience with LLMs, prompt engineering, and API integrations.
- Proven ability to partner with engineering teams to deliver technical solutions.
- Strong analytical and systems thinking skills; able to audit and redesign workflows.
- Experience driving change and influencing without direct authority.
- Excellent communication skills; able to translate technical concepts for non-technical audiences.
- Comfort with ambiguity, rapid iteration, and a fast-paced environment.
Preferred qualifications, capabilities, and skills
- Familiarity with the SRE operating model and its interaction with Application Development teams
- Familiarity with dashboarding and reporting tools such as Qlik Sense, QlikView, and Alteryx, with the ability to interpret data, track delivery and operational metrics, and support data‑driven decision making.
Strong working knowledge of JIRA (or equivalent tooling) to manage program backlogs, dependencies, milestones, risks, and delivery metrics across multiple teams and workstreams.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years in Technical Program Management, Product Management, or a related field
- Hands-on experience with LLMs, prompt engineering, and API integrations
- Proven ability to partner with engineering teams to deliver technical solutions
- Strong analytical and systems thinking skills; able to audit and redesign workflows
- Experience driving change and influencing without direct authority
- Excellent communication skills; able to translate technical concepts for non-technical audiences
- Comfort with ambiguity, rapid iteration, and a fast-paced environment
- Familiarity with the SRE operating model and its interaction with Application Development teams
- Familiarity with dashboarding and reporting tools such as Qlik Sense, QlikView, and Alteryx
- Strong working knowledge of JIRA (or equivalent tooling) to manage program backlogs and delivery metrics
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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