Lead Technical Program Manager - Solution Analyst

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment

As the Lead Technical Program Manager within Corporate and Investment Banking, for Athena - ATRS applications, you will drive the successful delivery of complex technological projects and programs that will help you reach business goals across the firm.  Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.

Job responsibilities

• Own end-to-end application compliance with JPMorgan Chase standards and practices, including application security controls and operational readiness

• Lead vulnerability and break management (e.g., FARM, ARC, infrastructure), including triage, tracking, and timely remediation. 

  Drive application risk management, including drift detection, assessment, and mitigation actions

• Plan and execute disaster recovery, capacity, resiliency, and scalability strategies to meet availability and performance targets. 

  Administer platform and repository hygiene, including Bitbucket access management, functional/service accounts, and access approvals (including Smart Approval/Mytechhub requests)

• Manage certificate lifecycle activities, ensuring timely renewal, deployment, and control adherence

• Oversee Technology Lifecycle Management (TLM) for in-house and third-party components, including third-party software governance and remediation planning

• Lead audit readiness and remediation activities, ensuring findings are addressed with clear ownership, timelines, and evidence

• Quarterback the end-to-end PTx process (Permit to Project Initiation, Build, Deployment, and Operate) for new software and infrastructure builds in harmony system.

• Develop and execute integrated program/project plans (scope, technical requirements, resourcing, milestones), ensuring on-time delivery and stakeholder alignment

• Proactively identify and mitigate program risks and dependencies, apply data-driven performance management, and champion Agile ways of working and continuous improvement across teams.

• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization

• Project management experience supporting Technology - Market initiatives. 

  Ability to code in at least one programming language (e.g., Java, Python, .NET)

• Working knowledge of site reliability concepts, principles, and practices. 

  Experience with at least one database and writing SQL queries

• Knowledge of observability, monitoring, and alerting tools (e.g., Grafana, Dynatrace, Prometheus, Datadog, Splunk). 

  Experience with containers and/or common server operating systems (e.g., Linux, Windows)

• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients

• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services

• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment

• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.

• Facilitate stakeholder management and engagement by organizing and coordinating cross-functional teams, establishing a regular cadence for collaboration, and ensuring comprehensive reporting.

• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.

• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Strong understanding of application lifecycle management and IT service management and strong organizational and time management skills; able to manage projects and deadlines in a fast-paced environment.

• Certification in ITIL, PMP, or related frameworks is a plus.