Lead Technical Program Manager - Payments Tech and Operations Products

Job Description
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Payments Technology and Operations Products, you will be responsible for driving the successful delivery of complex technology projects and programs that align with the firm's business objectives. You will collaborate closely with cross-functional teams and diverse stakeholder groups to ensure seamless execution and delivery. We value strategic thinking, strong leadership abilities, and a deep understanding of technology trends. Your proven track record in managing large-scale technology projects and fostering cross-functional collaboration will be essential to your success in this role. With advanced communication and stakeholder management skills, you will cultivate productive working relationships and influence decision-making to achieve favorable outcomes.
Job responsibilities

• Collaborate with cross-functional teams to define program scope, objectives, and deliverables, ensuring alignment with overall business goals.
• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
• Communicate project status, risks, and issues to stakeholders, providing regular updates and ensuring transparency, in simple and easy to consume manner, tailored to target audience.
• Provide regular status updates and reports to senior leadership, highlighting key achievements, challenges, and areas for improvement.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
• Run budget process for programs - collect book of work demand and estimates, facilitate priority discussions, funding agreements, etc

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Experience with multi-year program execution and delivery while owning and managing multiple work streams concurrently.
• Excellent interpersonal skills, including written and verbal communication across all levels.
• Ability to partner, influence, and thrive in a globalmatrixed organization - embrace collaboration.
• Ability to be a self-starter and self-learner that thrives on solving challenges in complex environments.

Preferred qualifications, capabilities, and skills

• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.