Payment Lifecycle Associate I - Billing Operations

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Tampa, FL
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Payment Lifecycle Associate I manages project deliverables in the Treasury Service Payments Global Billing Release. Responsibilities include artifact development for project planning, resolving conflicts, overseeing testing processes, and ensuring effective communication across teams. This role requires strong leadership and organizational skills to handle multiple projects within defined time and budget constraints.
Summary Generated by Built In

Job Description
Demonstrates business acumen and is knowledgeable about policies, trends, and information affecting the organization. Coordinating across multiple applications within the Release for certain aspects of the project such as testing calendar, reporting, and implementation. Provide thought leadership and direction across your Release team.
As a Payment Lifecycle Associate I within Commercial and Investment Bank, you will focus on providing management and direction to teams at a Treasury Service Payments Global Billing Release level. The Releases include new functionality, complicated financial testing, regression testing and coordination with all Treasury Service Payments Global Billing application projects within the Release.
Job Responsibilities

  • Managing standard PDF deliverables throughout the life cycle of a Release / Project including developing and producing artifacts for scheduling, roles and responsibilities, resource estimates, change controls, risk and issue management, etc.
  • Directing and setting priorities
  • Resolving conflicts that may arise by demonstrating leadership and appropriate decision-making competencies
  • Promoting an ongoing dialogue across the Release and ensuring status is effectively communicated
  • Ensure requirements submitted for the Release are executable; all necessary tools to test have been requested; understanding is established on how to test and validate once in production
  • Understanding of the business units impacted by assigned projects
  • Maintain multiple plans, monitoring numerous deliverables, can comfortably handle risk and uncertainty
  • Is approachable, demonstrates managerial courage and tackles issues head-on, can comfortably handle risk and uncertainty
  • Delegates and shares information appropriately, and builds trust within a team
  • Relates well to all levels of the organization, deals with any issues within the team decisively and in a timely manner
  • Directs project activities to ensure high quality results within defined time and budget schedules


Required qualifications, capabilities and skills:

  • College degree or equivalent work experience
  • Must be familiar with Project Management discipline and methods
  • Able to operate independently, follow tight deadlines, organize and prioritize work within a matrix management environment
  • A pragmatic collaborator with strong communication and facilitation skills
  • Proficient level knowledge of Microsoft suite of tools (Word, Excel and PowerPoint)


Preferred qualifications, capabilities and skills:

  • Minimum 5 years of JPMorgan Chase work experience
  • Formal accreditation in Project Management method (PMP)
  • Treasury Services (TS) / Banking experience a plus; TS Payments Billing experience
  • Broad experience in an Operational, Technology or Business Project Manager role


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Top Skills

Excel
Microsoft Powerpoint
Microsoft Word

What the Team is Saying

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Nick S.
Executive Director, Software Engineering
“My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this. “
Nick S.
Lupe C.
Edwin T.
Dawn T.
Meng M.
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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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About our Teams

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