Lead Support Analyst, Market Connectivity, IT

Posted One Month Ago
Be an Early Applicant
Hiring Remotely in Hong Kong
Remote
Expert/Leader
Fintech • Payments • Financial Services
The Role
Lead support for global exchange connectivity and market data systems. Perform early-morning checks, support trading desk operations, manage CRM/credit risk/market data applications, rollout exchange upgrades, and collaborate with infra and application teams across regions.
Summary Generated by Built In

Position Description
This role will be part of the Global Market Connectivity team responsible for supporting Exchange Connectivity systems for various exchanges and servicing Market Data applications. Working closely with Application support teams in Pune, New York, London and Sydney.

Key Areas of Responsibilities

  • Early morning exchange connectivity checks

  • Support Daily Trading operations for various trading desks of High Touch & Low Touch cash Equities and F&O desk

  • Manage and support CRM applications, Credit Risk System, Market Data Solutions

  • Manage and Support Exchange Connectivity for Asian exchanges

  • Rollout software upgrades with understanding of infra and work with infra teams to setup connectivity between various exchanges and external brokers.

  • Execute exchange driven mandatory upgrades
     

Requirements

  • Bachelor or above degree in IT/Computer Science or related fields.

  • Around 10 years experience experience in Market Connectivity applications and exchange gateways

  • 5-8 years of experience in supporting Market Data applications like Reuters, Bloomberg

  • Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program Trading environment

  • Good knowledge of exchange rules of major Asian markets like (Hong Kong, China CONNECT, Japan, Korea, Singapore, Taiwan, Australia, India, Indonesia)

  • Exposure in Trading Systems monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc

  • exposure in Credit Risk Management Systems

  • exposure in Change & Incident Management tools like ServiceNOW

  • Must be self-starter and be able to work independently

  • Willing to undertake other Trade Support functions

  • Ready to work in Trading floor (high pressure environment)

  • Excellent communications skills in English and the ability to interact with Vendors and Traders, Chinese speaking will be a plus

Technology skills:

  • Knowledge in ORACLE (user level), SQL, Store Procedures

  • Knowledge in Unix/Linux, Shell scripting, Perl

  • Basic Knowledge in FIX and other Major exchange Protocols

  • Awareness of SRE concepts is an added advantage

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Skills Required

  • Bachelor degree in IT/Computer Science or related field.
  • ~10 years experience in Market Connectivity applications and exchange gateways.
  • 5-8 years supporting Market Data applications (Reuters, Bloomberg).
  • Excellent knowledge of Cash Equity business in DMA/DSA, Agency and Program Trading.
  • Good knowledge of exchange rules for major Asian markets (Hong Kong, China CONNECT, Japan, Korea, Singapore, Taiwan, Australia, India, Indonesia).
  • Experience with trading systems monitoring tools (Kibana, Grafana, Logstash, Elasticsearch, ITRS).
  • Exposure to Credit Risk Management Systems.
  • Experience with Change & Incident Management tools (ServiceNow).
  • Ability to work independently; self-starter.
  • Willingness to undertake other Trade Support functions and work on the trading floor under high pressure.
  • Excellent English communication skills and ability to interact with vendors and traders.
  • Knowledge of Oracle (user level), SQL, and Stored Procedures.
  • Knowledge of Unix/Linux, shell scripting, and Perl.
  • Basic knowledge of FIX and other major exchange protocols.
  • Awareness of SRE concepts.
  • Chinese language skills.

CLSA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CLSA and has not been reviewed or approved by CLSA.

  • Pay Growth & Progression Base pay for junior bankers was increased significantly in 2021 to stay competitive in a hot market. This indicates willingness to adjust compensation when talent risks rise.
  • Healthcare Strength Permanent staff are automatically enrolled in healthcare aligned to local markets, with added travel health and security support via International SOS. This points to solid core medical coverage with global-travel assistance.
  • Retirement Support Permanent staff are automatically enrolled in pension plans aligned to local markets. A group retirement plan is administered regionally, signaling formalized retirement benefits infrastructure.

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The Company
HQ: Hong Kong
2,160 Employees
Year Founded: 1986

What We Do

CITIC CLSA is a wholly-owned subsidiary of CITIC Securities and its overseas business platform. Established in Hong Kong in 1986, CITIC CLSA is Asia’s leading capital markets and investment group, committed to driving the growth strategies of global institutional investors, corporations, governments and high-net-worth individuals. CITIC CLSA’s award-winning research, extensive Asia network, direct links to China and highly experienced financial professionals set CITIC CLSA apart from global investment banks and regional players. Over three decades, CITIC CLSA has built an extensive Asia network with deep local knowledge and connections. Globally, we operate from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit clsa.com

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