Position Description
Senior Support Analyst will be part of the Global FIX connectivity team responsible for handling FIX connectivity requests from clients, vendors, brokers and exchanges. Senior Support analyst will be working closely with regional FIX teams in Hong Kong, Pune, New York, Japan, London and Sydney.
Key Areas of Responsibilities
Daily trading operations desk support for various trading desks of High Touch & Low Touch cash Equities, SWAP desk and F&O desk.
FIX testing and certifications of FIX clients, FIX vendors, FIX brokers, internal & external dark & lit pools & exchanges.
Understand and work with infra teams to setup connectivity between external parties and with the firm and able to maintain FIX network relationship.
Requirements
Bachelor's degree or above in Information Technology or relevant disciplines.
10 - 15 years experience with minimum of 8 years proficiency in FIX technology with good experience in FIX certification and FIX client on-boarding.
Proven experience in Cameron FIX or Appia or other FIX engines.
Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program FIX environment.
Excellent knowledge of SWAP, Future & Options business in a DMA & DSA FIX environment.
5-8 years of experience in a Broker / Dealer environment.
Good knowledge of exchange rules of Asian markets (HK/China CONNECT/JP/KR/SG/TW/AU/IN/ID).
Good understanding of Trade Flow systems needed for DMA/DSA trade booking especially in ID markets like China Connect, Korea, Taiwan and India.
Good understanding of Order Management Systems like Fidessa, Flextrade etc.
Good understanding of Front end systems like Bloomberg, ITG etc.
Good exposure in FIX testing tools like VeriFIX.
Good exposure in FIX monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc.
Good exposure in change & incident management tools like SNOW.
Must be self-starter and be able to work independently.
Willing to undertake other Trade Support functions.
Ready to work in Trading floor (high pressure environment).
Excellent communications skills and the ability to interact with Vendors and Traders.
FIX development skills (not mandatory but good to have).
Rollout FIX projects individually.
Knowledge of SRE will be added advantage.
Excellent command in both written and spoken English.
Knowledge in FIX protocol (FIX versions 4.0, 4.1, 4.2, 4.4).
Knowledge in FIX engines like Cameron, Appia.
Knowledge in ORACLE (user level).
Knowledge in Unix and Shell scripting.
Knowledge in FIX automated tools.
Awareness of SRE concepts is an added advantage.
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Skills Required
- Bachelor's degree or above in Information Technology or relevant disciplines.
- 10-15 years experience with a minimum of 8 years proficiency in FIX technology, including FIX certification and client onboarding.
- Proven experience with Cameron FIX, Appia, or other FIX engines.
- Excellent knowledge of Cash Equity business in DMA/DSA, Agency and Program FIX environments.
- Excellent knowledge of SWAP, Futures & Options business in DMA & DSA FIX environments.
- 5-8 years of experience in a Broker/Dealer environment.
- Knowledge of Asian exchange rules (HK/China CONNECT/JP/KR/SG/TW/AU/IN/ID).
- Understanding of trade flow systems for DMA/DSA trade booking (especially China Connect, Korea, Taiwan, India).
- Understanding of Order Management Systems such as Fidessa and Flextrade.
- Understanding of front-end systems such as Bloomberg and ITG.
- Exposure to FIX testing tools (e.g., VeriFIX).
- Exposure to FIX monitoring tools (Kibana, Grafana, Logstash, Elasticsearch, ITRS).
- Experience with change and incident management tools (ServiceNow/SNOW).
- Ability to work independently and be a self-starter.
- Willingness to undertake other trade support functions and work on a trading floor.
- Excellent communication skills to interact with vendors and traders.
- Ability to rollout FIX projects individually.
- Excellent command of written and spoken English.
- Knowledge of FIX protocol versions 4.0, 4.1, 4.2, 4.4.
- User-level knowledge of Oracle.
- Knowledge of Unix and Shell scripting.
- Knowledge of FIX automated tools.
- FIX development skills.
- Awareness/knowledge of SRE concepts.
CLSA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CLSA and has not been reviewed or approved by CLSA.
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Pay Growth & Progression — Base pay for junior bankers was increased significantly in 2021 to stay competitive in a hot market. This indicates willingness to adjust compensation when talent risks rise.
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Healthcare Strength — Permanent staff are automatically enrolled in healthcare aligned to local markets, with added travel health and security support via International SOS. This points to solid core medical coverage with global-travel assistance.
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Retirement Support — Permanent staff are automatically enrolled in pension plans aligned to local markets. A group retirement plan is administered regionally, signaling formalized retirement benefits infrastructure.
CLSA Insights
What We Do
CITIC CLSA is a wholly-owned subsidiary of CITIC Securities and its overseas business platform. Established in Hong Kong in 1986, CITIC CLSA is Asia’s leading capital markets and investment group, committed to driving the growth strategies of global institutional investors, corporations, governments and high-net-worth individuals. CITIC CLSA’s award-winning research, extensive Asia network, direct links to China and highly experienced financial professionals set CITIC CLSA apart from global investment banks and regional players. Over three decades, CITIC CLSA has built an extensive Asia network with deep local knowledge and connections. Globally, we operate from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit clsa.com
