Lead, Strategic Account Management

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Karachi, Sindh, PAK
In-Office
Mid level
Information Technology
The Role
Leads a cluster of strategic accounts, managing commercial and operational KPIs, forecasting performance, tracking results, communicating initiatives, identifying growth opportunities, and meeting vendors regularly to improve account performance. The role also analyzes data, presents business insights, and supports team leadership and development in a fast-paced e-commerce environment.
Summary Generated by Built In
Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Job Ref ID: JR0085393

Responsibilities:

  • Lead a cluster of strategic accounts driving commercial and operational KPIs.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Forecast and track key account metrics (e.g., quarterly results and annual forecasts)
  • Identify opportunities within the cluster of accounts and engage with the team to improve and execute them.
  • Track operational KPIs of the cluster.
  • Meet vendors on weekly basis to discuss areas of opportunities and overall performance,

Qualifications

  • Bachelor’s/Master’s degree in Sales/Marketing or business-related field.
  • Minimum 4 years experience in a similar role in e-commerce, food delivery, q-commerce, digital platforms, FMCG, retail, or other fast-paced commercial environments.
  • Must have proficiency in Microsoft Excel and strong PowerPoint/presentation skills; ability to analyze data and present business insights clearly. 
  • Experience working with business performance dashboards or data visualization tools such as Tableau or Google Looker is an advantage. 
  • Must have strong work ethic, self-starter approach, integrity and demonstrated ability to lead and develop him/herself & a high performing team.

Additional Information

  • We work in a flexible but fast paced environment.
  • We start and end with customers to deliver exceptional service.
  • We love to innovate, prioritize, decide, and deliver.
  • We love what we do, and we don’t rest until our targets are achieved.. So if you’re also someone who is driven until the dream is achieved, come join us.

Skills Required

  • Bachelor's or Master's degree in Sales, Marketing, Business, or a related field
  • At least 4 years of experience in a similar role within e-commerce, food delivery, q-commerce, digital platforms, FMCG, retail, or another fast-paced commercial environment
  • Proficiency in Microsoft Excel
  • Strong Microsoft PowerPoint and presentation skills
  • Ability to analyze data and clearly present business insights
  • Strong work ethic, self-starter approach, and integrity
  • Demonstrated ability to lead and develop oneself and a high-performing team
  • Experience with business performance dashboards or data visualization tools such as Tableau or Google Looker

Delivery Hero Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.

  • Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
  • Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
  • Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.

Delivery Hero Insights

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The Company
HQ: Berlin
32,902 Employees

What We Do

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

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