R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
The Senior (L2-L3) SCCM Administrator would need to have at least 8 to 14 years of directly related experience supporting SCCM operations and engineering. SCCM Infrastructure Engineer to join the core infrastructure team within the Digital Technology function. This role is critical to the core infrastructure services team, requiring a highly effective individual with strong technical skills who is excited by working in a multi-platform environment and who can drive operational excellence.
Technical Skill:
- Microsoft System Center Configuration Manager (MS SCCM).
- Vulnerability mitigation Skills.
- Windows OS Troubleshooting, Windows Server 2016, 2019, or 2022.
- Advanced troubleshooting skills and ability to diagnose complex issues.
- Patch Management, Software update & Deployment. OS Management
- Expertise on Automation and PowerShell.
Role & Responsibilities
- 8-14 years IT professional experience with System Center Configuration Manager (SCCM).
- Proven experience as an SCCM Engineer or similar role, Able to handle large and complex infrastructure over 5000 client servers.
- Monitoring and maintaining the health and performance of the SCCM infrastructure.
- Ensuring proper configuration Design and implement SCCM infrastructure, including boundary groups, site server roles, and distribution points.
- Troubleshooting SCCM-related issues and implementing solutions.
- Ensuring high compliance rates for software distribution and workstation patching.
- Using PowerShell scripting and other automation tools to streamline tasks. Developing and implementing automated solutions for recurring issues.
- Ensuring compliance with security standards and best practices. Implementing and managing security configurations.
- Generating custom reports using SCCM reporting tools. Documenting processes, procedures, and troubleshooting steps.
- Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services.
- Perform 3rd party update configuration and management.
- Create custom reports in Systems Center Configuration Manager, Run deployment reports in System Center Configuration Manager.
- Provide support and in-depth troubleshooting of any issues related to SCCM (software deployments, automated builds, patch management).
- Ensure the SCCM infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications.
- Take part in service delivery processes including Incident management, Request management and Problem management.
- Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services
- Work on assigned incidents, problems, changes, and projects.
- Effectively and timely fixing Vulnerabilities reported by security teams in manner of OS, Software or patching gap.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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Skills Required
- At least 8 to 14 years of experience supporting SCCM operations and engineering
- Experience as an SCCM Engineer or similar role
- Ability to handle large and complex infrastructure over 5000 client servers
- Strong technical skills in patch management, OS management, and automation
- Expertise in PowerShell scripting
R1 RCM Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.
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Leave & Time Off Breadth — Flexible or unlimited PTO, paid holidays/vacation, and paid volunteer time are highlighted, supporting work-life balance in many roles. Time-off usability is described as workable in many teams, especially in exempt roles.
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Flexible Benefits — Remote work options and flexible schedules are available for many positions, offering convenience and adaptability depending on role and location. Work-from-home eligibility varies by position but is called out as a valued option.
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Career-Linked Recognition & Rewards — Recognition programs such as R1 Stars are implemented to boost engagement and morale. Feedback suggests these programs help reduce turnover and provide acknowledgment beyond base pay.
R1 RCM Insights
What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
