R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
Job Summary
Role is for a lead in IT GRC consisting of Application, Infrastructure, and IT Security.
Key Responsibilities & Required Skills
1. Role requires you to be a highly motivated, customer focused, solution centric and forward-thinking individual.
2. Working experience and strong knowledge of HIPAA, HITRUST, SOC2, PCI-DSS
3. Establish, maintain and report security KPI’s to various stakeholders.
4. Lead exception management group for managing exceptions aligned with risk, compensating controls and periodic review.
5. Formulate and review policies, processes and procedures on periodic basis aligned with risk and industry standards
6. Identifying and analyzing various risks (i.e, Business, Financial, Vendor, Customer).
7. Developing risk management controls and contingency plans.
8. Testing and reviewing the risk register periodically. Follow-up on status of risk mitigating actions
with process owners.
9. Work with Operations Team, Management and Customer for improving ITSM processes and
leading the implementation of the same.
10. Proven successful work experience of 10years+, supporting IT security compliance, ITSM Service
Management in a large, high volume multiclient environment supporting several remote
locations.
11. Strong understanding of a wide array of infrastructure and application security technologies
and operations.
12. Excellent organization, presentation, communications, and interpersonal skills to effectively
communicate with technical, non-technical, and executive levels.
13. Proven ability to build and maintain effective relationships with all customer stakeholders,
particularly from a service focus, service quality standpoint.
14. Expertise in answering queries/questionnaires from the Customers/Vendors at GRC level.
Certifications:
Preferred to have certificates (any one)- CISA/CRISC/CISSP/ISO
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook
Skills Required
- 10+ years of experience supporting IT security compliance and ITSM service management in a large, high-volume, multiclient environment
- Strong working knowledge of HIPAA, HITRUST, SOC 2, and PCI DSS
- Experience establishing, maintaining, and reporting security KPIs
- Experience with exception management, risk analysis, controls, contingency planning, and risk registers
- Experience formulating and reviewing security policies, processes, and procedures
- Experience improving and implementing ITSM processes
- Strong understanding of infrastructure and application security technologies and operations
- Excellent organization, presentation, communication, and interpersonal skills
- Ability to build and maintain relationships with customer stakeholders
- Experience answering customer and vendor GRC questionnaires
- CISA, CRISC, CISSP, or ISO certification
R1 RCM Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.
-
Leave & Time Off Breadth — Flexible or unlimited PTO, paid holidays/vacation, and paid volunteer time are highlighted, supporting work-life balance in many roles. Time-off usability is described as workable in many teams, especially in exempt roles.
-
Flexible Benefits — Remote work options and flexible schedules are available for many positions, offering convenience and adaptability depending on role and location. Work-from-home eligibility varies by position but is called out as a valued option.
-
Career-Linked Recognition & Rewards — Recognition programs such as R1 Stars are implemented to boost engagement and morale. Feedback suggests these programs help reduce turnover and provide acknowledgment beyond base pay.
R1 RCM Insights
What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
