Lead Specialist - Technology Support Services

Reposted 15 Days Ago
Be an Early Applicant
3 Locations
Hybrid
Mid level
Hardware
The Role
The Pre-Sales Engineer works with sales to deliver technical solutions for security and smart infrastructure, including system designs and customer engagements.
Summary Generated by Built In

Pre Sales Engineer – Security & Smart Infrastructure

  • Anixter Australia
  • Sydney or Melbourne

Join a growing team designing next-generation security and smart building solutions.

We’re seeking a technically sharp, customer-focused Pre-Sales Engineer to help us deliver innovative and reliable solutions across commercial, enterprise, government and data centre environments. If you're passionate about CCTV, Access Control, and Smart Infrastructure integrations, such as BMS, IoT, AI and Computer Vision and have the passion to turn complexity into clarity - this role is for you.


What You'll Do

  • Customer & Sales Partnership: Partner with Sales Representatives and customers to understand requirements and translate them into technical solutions
  • Customer Engagement: Support customer meetings, site assessments, and workshops to uncover detailed technical and operational requirements
  • Solution Design: Create system designs that balance performance, reliability, and scalability
  • Technical Leadership: Lead technical discussions, presentations, and solution walk‑throughs
  • Sales Support: Support Wesco Anixter local and global sales teams with high‑quality technical input and clear documentation
  • Innovation & Best Practice: Apply the latest industry best practices and technologies, particularly when sizing, performance planning, and designing complex systems
  • Global Collaboration: Collaborate with the broader Global TSS community to ensure customer expectations are consistently met or exceeded, setting standards others follow
  • Team Contribution: Demonstrate a proactive, helpful approach to supporting peers and contributing to Anixter’s success
  • Operational Excellence: Handle customer enquiries efficiently, remain organised and analytical, and remove obstacles through creative and adaptive problem‑solving
  • Supplier Engagement: Develop and maintain strong relationships with product suppliers to sustain and expand competitive advantage
  • Emerging Technologies: Apply experience across BMS, Lighting Control, IoT, AI, and/or Computer Vision where relevant


What You Bring

  • Valid Security License from the respective state of residence
  • Hands on VMS experience – Genetec, Milestone, Hanwha etc
  • Video Analytics exposure – BriefCam or something similar
  • Windows Server, SQL and VMware working knowledge
  • L1 support background with real customer facing experience will be an added advantage.
  • Commitment to maintaining industry‑standard certifications and compliance‑aligned security licensing
     

What We Offer

  • Career stability and progression within a transformative Fortune 200 organisation
  • Competitive salary package with a global incentive program
  • Strong engagement with leading technology vendors and alliance partners
  • A technically rigorous environment that values expertise, sound judgement, and real impact
  • Ongoing investment in advanced learning and professional development
  • A supportive, inclusive, and highly collaborative team culture
  • Employee Assistance and Referral Programs


About Wesco Anixter

We build, connect, power, and protect the world.

Wesco Anixter is the international go‑to‑market brand of Wesco, combining the scale and resources of a global organisation with strong local knowledge and in‑country expertise.

Across ANZ, our footprint spans commercial sales and services, a security branch network, and electronic security manufacturing. This role sits within Anixter Australia, where more than 100 employees across five locations deliver industry‑leading customer support, products, and solutions across wire and cable, communications, and security technologies.

#LI-CB1

About the TeamAt Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ​

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.  ​

Learn more about Working at Wesco here and apply online today!​

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.​

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.​

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. 

This posting is for a current, active vacancy intended for immediate hire.

Skills Required

  • Valid Security License from respective state
  • Hands-on VMS experience (Genetec, Milestone, Hanwha)
  • Experience with Video Analytics (BriefCam or similar)
  • Windows Server, SQL, and VMware knowledge
  • L1 support background with customer facing experience
  • Commitment to maintaining industry-standard certifications and security licensing

WESCO International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WESCO International and has not been reviewed or approved by WESCO International.

  • Retirement Support Feedback suggests the 401(k) with company match is a relative strong point and is consistently part of the package. Retirement offerings are frequently cited as a solid element within the total rewards.
  • Leave & Time Off Breadth Feedback suggests PTO policies are favorable, including self‑managed or generous banks in some roles along with paid holidays. Paid parental leave and related time‑off options add to the perceived strength of leave benefits.
  • Flexible Benefits Feedback suggests employees have meaningful choice through medical plan options with HSA/FSA alongside ancillary programs like EAP, discounts, and supplemental coverages. The breadth of selectable add‑ons supports tailoring benefits to individual needs.

WESCO International Insights

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The Company
Pittsburgh, PA
10,264 Employees

What We Do

At Wesco, we believe life should run smoothly. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Harnessing 100 years of ingenuity and expertise, we increase profitability, improve productivity and mitigate risk for approximately 150,000 customers worldwide. With nearly 1.5 million products and locations in more than 50 countries, Wesco is your partner in progress. Our company’s greatest asset is our people. From our corporate and field offices to our distribution sites, Wesco employs over 20,000 professionals around the globe. We’re committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity, and individuality our team members contribute to the company. Headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company with 2022 net sales of $21.4 billion.

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