Lead Specialist, CRM

Reposted One Month Ago
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Tokyo, JPN
In-Office
Senior level
Healthtech • Other • Robotics • Biotech • Manufacturing
Together with our customers, we're on a mission to make healthcare better.
The Role
Lead CRM Specialist responsible for developing, delivering and implementing Salesforce (SFDC) solutions for Japan Commercial. Build tailored dashboards and reports, manage Salesforce data, support sales strategy and territory design, engage stakeholders, and leverage SFDC and AI technologies to reinforce digital marketing and sales efforts while complying with corporate policies.
Summary Generated by Built In
Work Flexibility: Hybrid or Onsite

Responsibilities(職務内容)

Responsibility and accountability for the development, delivery, implementation reporting of CRM(Salesforce.com) to achieve key business objectives across Japan Commercial


  • Develop tailored dashboards / reports to monitor performance data and track progress ensuring they are easy to use and implement for the end user
  • Engage with relevant internal stakeholders to implement CRM(Salesforce.com) functionalities to drive the business needs and support the sales strategy
  • Reinforce digital marketing and sales force leveraging CRM(Salesforce.com) functionalities and Ai technologies for entire Japan business
  • Contemplate the sales strategy and territory design working with commercial leadership based on activities and market data
  • Adhere, without exception, to Corporate compliance and ethics policies
     

Requirements(求めるスキル・経験等)

  • Eagerness to learn and adapt to new technologies and processes
  • High level of computer literacy and knowledge of business systems, in particular, need to highly experienced CRM(Salesforce.com)  
  • Excellent communication and interpersonal skills to work effectively in collaborative work-culture
  • Data management skills and experience for delivering the data generated by CRM(salesforce.com)
  • Power BI / Excel by Power Query/Pivot / SQL data collecting
  • Strong oral and written communication skills in Japanese and English to effectively build relationships with stakeholders across the business both at a local and regional/global level
  • English Language Skill (英語力) ビジネスレベルの英語力を有するものを優遇
    Others (その他)(Fluent in English  )

Travel Percentage: None

Skills Required

  • Extensive experience with Salesforce (SFDC)
  • Power BI, Excel (Power Query/Pivot) and SQL experience for data collection and reporting
  • Data management skills and experience delivering data from Salesforce
  • Strong oral and written communication skills in Japanese
  • Business-level English proficiency
  • Excellent communication and interpersonal skills for stakeholder engagement
  • Eagerness to learn and adapt to new technologies and processes
  • Familiarity with AI technologies to leverage within Salesforce and digital marketing
  • Adherence to corporate compliance and ethics policies

Stryker Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.

  • Healthcare Strength Multiple medical plan options with HSA support and global mental‑health access indicate broad, accessible care. These features materially enhance the overall value of the total‑rewards package.
  • Retirement Support A meaningful 401(k) company match with potential additional company contribution, alongside an ESPP, supports long‑term savings and wealth building. Documented plan specifics help employees understand eligibility, timing, and vesting mechanics.
  • Parental & Family Support Paid parental and caregiver leave, adoption and surrogacy assistance, and practical supports like breast milk shipping reflect a comprehensive, family‑friendly approach. These offerings address varied family‑building paths and caregiving needs.

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The Company
HQ: Portage, MI
51,000 Employees
Year Founded: 1941

What We Do

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.

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