Lead Solutions Architect, Reputation

About Morning Consult:

Morning Consult is a global decision intelligence company changing how modern leaders make smarter, faster, better decisions. The company pairs its proprietary high-frequency data with rigorous analysis to better inform decisions on what people think and how they will act.

This position will be based in one of our office locations (New York, NY; Washington, DC; Chicago, IL) or remote in the United States.

Our award-winning and modern, open concept offices are located in Washington, DC, Chicago, IL and New York, NY. All three offices are accessible by public transportation and in close proximity to great restaurants and shopping.

Join us in the office for catered lunch on Tuesdays and Wednesdays or grab a beverage from the fridge for an impromptu after-work happy hour!

The Role: 

Morning Consult is seeking a subject matter expert to join our Solutions Architecture team to keep up with the demand for reputation measurement solutions. As the Lead Solutions Architect of Reputation Measurement, you will ensure that our solutions in these spaces are optimally designed to uncover clear insights that drive actionable recommendations.

The ideal candidate will have a mixture of commercial excellence and expertise with research and analytic solutions supporting reputation management and communications effectiveness. In this role, you will partner with the Head of Solutions Architecture to refine the vision for reputation solutions at Morning Consult. You will drive cross-functional efforts to activate and scale these solutions to deliver simple and actionable insights in a commercially efficient manner. This role is responsible for ensuring that our solutions meet and exceed the needs of our communications, government/public affairs, insights and analytics clients.

The range of client needs you will answer is quite diverse, but all have reputation performance and success factors at their core. Their focus ranges from how to connect the dots between reputation measures and business performance; understanding how communications and narratives in earned media are resonating and contributing to reputation (or not); uncovering white spaces and opportunities to inform communication development; setting goals across targets, markets and reputation metrics and identifying communications best practices based on patterns visible via analytics applied to massive survey data sets.

Morning Consult brings a unique combination of speed, scale and quality of data to apply to reputation research. We apply a validated framework to our reputation deep dives and ongoing measurement of performance. We design our programs to fuel analytics to uncover hidden insights and deliver our results with our unique context powered by our ability to leverage diagnostics and data from flex modules, our omnibus and our syndicated solutions on the market. This ensures our solutions such as narrative tracking and reputational deep dives deliver maximum actionability. While we have already grown dramatically in this space, we are excited to bring in a fully dedicated Lead Solutions Architect to further enable effective and efficient growth in this space.

The Solutions Architecture Team at Morning Consult:

The mission of the Solutions Architecture team is threefold. First, we design, scale and activate differentiated solutions that deliver simple and actionable insights for our clients’ core questions in a commercially efficient manner. Second, we empower and support acquisition, retention and cross-selling efforts to grow our client base for our solutions in partnership and centralized planning with our Sales, Research Solutions and Analytics and Data Operations teams. Third, we work to elevate our colleagues’ abilities to drive impact by cascading our expertise through the Morning Consult organization. We build thought leadership on topics such as best practices in research and analytics, patterns of success in brand growth and creative success and case studies showing bridging survey and sales data. Within our suite of solutions, brand measurement and campaign effectiveness is our largest and rapidly growing area for the business.

What You’ll Be Working On:

• Acting as the voice of Reputation solutions with prospects, clients, industry and academic partners as subject matter expert, both in terms of communications strategy/applications and measurement/analytic requirements and rationale
• Developing, scaling and evolving our reputation solutions, ensuring they are differentiated and leveraging expert knowledge of the market in this space, the needs of communications and corporate affairs clients and building from MC capabilities and differentiators from high-frequency sampling
• Partnering with Head of Solutions Architecture to build a vision for reputation solutions, and drive cross-functional efforts on activation and scaling reputation solutions that deliver simple and actionable insights in a commercially efficient manner
• Empowering and supporting acquisition, retention and cross-selling efforts to grow our client base for solutions in reputation measurement in partnership with Sales, Research Solutions and ADO teams, including active participation in priority relationships (greater than $250K) and creation of client-ready content, thought leadership, sales collateral and learning and development materials for the commercial teams
• Cascading expertise in this space through the business by management and training of solutions champion networks and partnering with RS and ADO on all reputation measurement work, focusing on effective and efficient delivery against client needs
• Performing such other tasks and duties as may be required or assigned from time to time in the Company’s discretion

About You and What You’ve Done:

• 15+ years of experience in reputation research and analytics measurement, supporting the needs of communications, public affairs, insights and analytics leaders
• B.A. required and Master’s or Ph.D. preferred in a social science, business, communications and/or applied analytics
• Well-versed in the landscape, language and application of the full suite of reputation offers. This should include, but not be limited to, strategic reputational deep dives, supporting development of messaging strategy, testing alternative messaging and communications, ongoing tracking of performance on reputation, driver models and bridging reputation to business outcomes
• Experience in all phases of research activation: client discovery, sales, program design, execution, analytics and interpretation of reputation measurement (both point in time and tracking) as well as communications effectiveness programs (both in market and pre-launch development work)
• Experience designing and implementing internal strategic initiatives in partnership with key internal stakeholders, ideally in the brand measurement and campaign effectiveness domains
• Experience developing teams, and knowledge of how to cascade expertise through a commercial organization
• Excellent communication skills and ability to leverage those skills internally and externally to secure outcomes
• Expertise connecting with and presenting to communications, public affairs, insights and analytics audiences
• Thrives in a fast, high-pressure, entrepreneurial environment
• Willing to take feedback, learn and grow; an ethos of continuous self-improvement

Note: We view the above section as a guide, not a checklist. Research shows that underrepresented/marginalized groups are less likely to apply for a job if they feel that they don’t meet 100% of the qualifications. We welcome diverse and non-traditional backgrounds and encourage you to apply even if you don’t satisfy every single bullet on this list! It’s expected that you’ll learn and grow throughout your time at Morning Consult, so if you’re open to building new skills, we’d love to hear from you.

The expected salary range for this position is $146,300 - $243,400, with a midpoint of $194,900.

In most cases, we target the midpoint of our salary ranges for new hire compensation. This placement is reflective of full proficiency in a role. This role is eligible for additional variable compensation and an equity grant, which will be discussed in your initial recruiter conversation. Please see an overview of Morning Consult’s benefits on our Career Page.

We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Morning Consult will provide reasonable accommodations for qualified individuals.

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