Lead Software Engineer

Posted 3 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead design, development, and delivery of enterprise-scale ServiceNow solutions. Provide technical and architectural leadership, mentor engineers, drive platform modernization and AI adoption, ensure availability and operational excellence, and participate in incident response as needed.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Lead Software Engineer.
In this role, you will:
  • Lead complex technology initiatives including those that are companywide with broad impact
  • Act as a key participant in developing standards and companywide best practices for engineering complex and large scale technology solutions for technology engineering disciplines
  • Design, code, test, debug, and document for projects and programs
  • Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors
  • Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives
  • Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals
  • Lead projects, teams, or serve as a peer mentor
Required Qualifications:
  • 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Approximately 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.
  • 6+ years of hands-on ServiceNow development and administration experience.
  • Strong experience with ServiceNow ITSM and at least one additional module such as ITOM, ITAM, CMDB.
  • Experience developing ServiceNow integrations using REST, SOAP, MID Server, IntegrationHub, and APIs.
  • Strong knowledge of JavaScript, ServiceNow scripting, Flow Designer, UI Policies, Business Rules, Script Includes, and Catalog Development.
  • Experience with Agile delivery methodologies and enterprise-scale software development practices.
  • Proven experience leading complex projects and mentoring engineering teams.
  • ServiceNow Certified System Administrator (CSA) certification.
  • ServiceNow Certified Application Developer (CAD) certification.
  • ServiceNow Certified Implementation Specialist (CIS) certification in ITSM,
  • Experience implementing AI-powered solutions including Predictive Intelligence, GenAI, and Agentic AI capabilities.
  • Strong understanding of ServiceNow platform architecture, CMDB, CSDM, Discovery, Service Mapping, Event Management, and IntegrationHub.
  • Experience with cloud platforms such as Azure, AWS, or GCP.
  • Knowledge of DevOps, CI/CD pipelines, source control, and automated testing frameworks.
  • Excellent leadership, communication, stakeholder management, and problem-solving skills.
  • Experience working in regulated enterprise environments with a strong focus on risk, compliance, and security.
Job Expectations:
  • Lead ServiceNow design and delivery efforts across multiple strategic initiatives.
  • Provide technical leadership and architectural guidance to engineering teams.
  • Drive platform modernization, automation, and AI adoption initiatives.
  • Partner effectively with business, product, architecture, infrastructure, security, and operations teams.
  • Ensure high platform availability, performance, scalability, and operational excellence.
  • Mentor and develop engineers while fostering a culture of innovation, ownership, and continuous improvement.
  • Stay current with emerging ServiceNow capabilities, industry trends, and engineering best practices.
  • Participate in on-call support, critical incident resolution, and production stability activities as needed.
    Posting End Date:
    5 Aug 2026
    *Job posting may come down early due to volume of applicants.
    We Value Equal Opportunity
    Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
    Applicants with Disabilities
    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
    Drug and Alcohol Policy
    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
    Wells Fargo Recruitment and Hiring Requirements:
    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    Skills Required

    • 5+ years of Software Engineering experience
    • 6+ years of hands-on ServiceNow development and administration experience
    • Experience with ServiceNow ITSM and at least one additional module (ITOM, ITAM, CMDB)
    • Experience developing ServiceNow integrations using REST, SOAP, MID Server, IntegrationHub, and APIs
    • Strong knowledge of JavaScript, ServiceNow scripting, Flow Designer, UI Policies, Business Rules, Script Includes, and Catalog Development
    • Experience with Agile delivery methodologies and enterprise-scale software development practices
    • Proven experience leading complex projects and mentoring engineering teams
    • ServiceNow Certified System Administrator (CSA) certification
    • ServiceNow Certified Application Developer (CAD) certification
    • ServiceNow Certified Implementation Specialist (CIS) in ITSM
    • Experience implementing AI-powered solutions including Predictive Intelligence, GenAI, and Agentic AI
    • Strong understanding of ServiceNow platform architecture, CMDB, CSDM, Discovery, Service Mapping, Event Management, and IntegrationHub
    • Experience with cloud platforms such as Azure, AWS, or GCP
    • Knowledge of DevOps, CI/CD pipelines, source control, and automated testing frameworks
    • Experience working in regulated enterprise environments with focus on risk, compliance, and security

    Wells Fargo Compensation & Benefits Highlights

    • Retirement Support Retirement support is anchored by a dollar‑for‑dollar 401(k) match on employee contributions after one year of service, with an additional non‑matching company contribution for some lower‑paid employees. Access to an employee stock purchase plan further expands long‑term savings opportunities.
    • Parental & Family Support Family supports include up to 16 weeks of paid parental leave available from the first day of employment, plus paid critical‑caregiving leave and extensive backup care options. Fertility, adoption, and surrogacy programs are highlighted with meaningful coverage and reimbursements, including a combined lifetime maximum up to $35,000 for eligible expenses.
    • Healthcare Strength Health coverage is comprehensive from day one, spanning medical, dental, vision, mental health, prescriptions, and preventive care often fully covered in‑network. Employer cost‑sharing is emphasized alongside no‑cost counseling through the EAP within plan limits.

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    The Company
    HQ: San Francisco, CA
    205,000 Employees
    Year Founded: 1852

    What We Do

    Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

    Why Work With Us

    We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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