Why Work at Reputation?
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Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.
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We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022.
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Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.
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Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.
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The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
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Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.
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Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
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Our Mission: We exist to forge relationships between companies and communities.
Job Summary:
Objective of this role is to lead development /TSM team for various projects; Use exceptional management skills to oversee cross-functional teams that design, develop, enhance and maintain multiple projects that provide value for our customers. Evaluate Technical architectures, collaborate with different teams to provide recommendations/ solutions to technical issues, and are responsible for meeting deadlines and ensuring the delivered solution meets the technical specifications and design requirements.
Responsibilities:
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Elicit and collect stakeholder needs
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Define technical design and high level framework / architecture
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Analyze product requirements and translate into high level and low level designs.
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Create Software Requirement Specifications (i.e. problem part)
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Coach/ support team's questions and resolve conflict regarding features and requirements.
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Motivate and assist teams in attaining maximum effective sustainable pace for development.
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Provide effort estimations for development teams.
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Analyze change request entries and prioritize tickets /backlog items and take ownership of delivery.
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Coordinate cross-feature-area development with peers to facilitate prioritized development.
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Support roll-out of the system, presentation, workshops, training for sales and engineering team.
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Additional duties as assigned.
Qualifications:
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Strong communication skills (both verbal and written communications).
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Must have 7+ years hands-on experience in Java stack.
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4+ years of experience with usage of frameworks like Enterprise Library, ORM frameworks, rules engines, and workflow engines
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Proficient in OOAD using UML & in application of design patterns and proficient in dealing with all the layers in solution: Multi-channel presentation, business logic in middleware, data access layer, RDBMS | NoSQL
When you join Reputation, you can expect:
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Flexible working arrangements.
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Career growth with paid training tuition opportunities.
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Active Employee Resource Groups (ERGs) to engage with.
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An equitable work environment.
Our employees say it best:
According to Glassdoor, 94% of our employees approve of our CEO, Joe Burton.
Our employees highlight our:
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Ample Opportunities- “There are many opportunities to learn and grow. Many open roles are replaced with internal promotions.”
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Positive Culture- "Great opportunity and exceptional culture." “You will never have a better culture anywhere else. Period.”
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Training and Tools- “All managers truly want you to succeed, and you are given great tools and training to be successful in your role.”
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Balance- “Great work life balance and awesome team environment!”
Diversity Programs & Initiatives:
Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success.
At Reputation, we believe in:
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Diversity: Embracing a culture that values uniqueness.
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Inclusion: Inviting diverse groups to take part in company life.
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Belonging: Helping each individual feel accepted for who they are.
"At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Burton, CEO, Reputation
Additionally, we offer a variety of benefits and perks, such as:
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Flexible PTO
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Paid company holidays
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4 company provided, “Recharge Days”, which are wellness days off for the entire company
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Several active Employee Resource Groups (ERG’s) to help foster inclusion and community
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Employee Assistance Program
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Access to a wide variety of unique perks and apps: Ginger, Calm, Headspace, Carrot Fertility, Aaptiv, Omada, One Medical, SoFi
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Fetch Pet Insurance
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401K
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Health, dental and vision insurance
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Paid maternity leave
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Employer paid short term and long term disability and life insurance
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.
Applicants only - No 3rd party agency candidates.
Top Skills
What We Do
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow.
