Lead Site Specialist

Posted 2 Days Ago
Be an Early Applicant
South San Francisco, CA
Mid level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
The Lead Site Specialist manages daily workflows for a small team, ensuring high customer service delivery and adherence to contractual obligations. Responsibilities include employee lifecycle management, overseeing service offerings, implementing SOPs, conducting audits, and driving process improvements.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Cold Room/Freezers -22degrees, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Will work with hazardous/toxic materials

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.

Location/Division Specific Information

How do we make an impact?

Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

What will you do?

This position directs the daily workflow for a small team under the direction of the site lead and/or supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations. May oversee service offerings including but not limited to: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations.

  • Effectively lead a diverse cross-functional team of on-site lab specialists. Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations.
  • Deliver on committed contractual scope of work. Assist with tracking business metrics.
  • Act as liaison between customer and Thermo Fisher Scientific; Coordinate onsite vendor escorting and customer visits as the site subject-matter expert, and act as a resource to identify savings and opportunities.
  • Implement SOPs, conduct site audits, and assist with completion of annual physical inventory
  • Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives
  • Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively
  • May perform other responsibilities as assigned by management

How will you get here?

Education

High school diploma or equivalent required.

Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.

Experience

3+ years of progressive, proven experience required

GxP Experience and IATA/DOT certification are also a plus.

Knowledge, Skills, Abilities

  • Leadership abilities and interpersonal skills are required to lead and enhance team culture
  • Strong verbal and written communication skills. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.
  • Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
  • Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment

Physical Requirements / Work Environment

Requires the ability to lift, push, and pull 30-40 pounds consistently; lift 50 pounds occasionally, including operation and use of pushcarts, pallet jacks, forklifts, etc.

Regularly required to stand or walk for prolonged periods.

Work areas may include spaces where chemical-based allergens are in use (penicillin, tetracycline, etc.). Depending on the area of the building, personal protective equipment may be required.

Ability to work overtime, as needed.

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.

Location/Division Specific Information

How do we make an impact?

Unity Lab Services provides a single source for coordinated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Shift: 8 am to 4:30 pm

Thermo Fisher Scientific Inc. is seeking a highly motivated individual to join our team as a Sr Site Specialist in South San Francisco, CA. As a Sr Site Specialist, you will play an instrumental role in supporting our scientists as they develop projects and experiments. Joining Thermo Fisher Scientific means becoming part of a global organization dedicated to making the world healthier, cleaner, and safer.

A Day in the Life:

  • Perform inventory management and stockroom duties such as on-site replenishment ordering, disbursements, receiving, stock rotation, cycle counts, detrashing, inventory systems management, and other functions according to service level requirements.
  • Perform order entry, order expediting, customer service call resolution, return goods authorization, and processing of backorders.
  • May perform a portfolio of other services including, material handling, shipping/receiving, glass-wash & autoclave operations
  • Works at customer location, in office environment to include cubicles, laboratories, and/or shipping/receiving docks
  • Extensive walking/standing for 60-70% of the day
  • Able to lift, push and pull 30-40 pounds consistently and lift 50 pounds
  • Able to use material handling equipment such as push carts and pallet jacks
  • Follow procedures outlined by Best Practices, SOP's & work instructions
  • Promote personal growth and development by staying updated on new policies and improvements
  • Positively represent Unity Lab Services at customer locations
  • Perform other assigned duties

Keys to Success:

Education and Experience

  • High school diploma or equivalent experience required.
  • 2+ years of confirmed experience in inventory management, customer service, or logistics.
  • Proficiency in English (reading, writing, and speaking).
  • Display a high level of confidentiality.
  • Strong desire to serve customers and excellent interpersonal skills.
  • Prioritization and coordination skills to multitask and meet deadlines.
  • Proficiency in computer usage, including Microsoft Office suite (Excel proficiency highly valued).

Accessibility/Disability Access

Thermo Fisher Scientific provides accessibility services for job seekers with disabilities. This includes assistance for hearing, vision, mobility, and cognitive impairments. If you need accommodations to apply for our jobs, please call 1-855-471-2255* and provide your contact information and accommodation details.

  • For job seekers with disabilities needing accommodation, this phone line provides accessibility assistance. Messages unrelated to accessibility will not be answered.

Benefits

We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Compensation and Benefits

The hourly pay range estimated for this position based in California is $33 - $34 per hour

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • Employee assistance and support programs, including commuter benefits and tuition reimbursement
  • The job offers generous benefits including paid time off, paid holidays, parental leave, and insurance coverage.
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Compensation and Benefits

The hourly pay range estimated for this position based in California is $26.00–$36.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

The Company
HQ: Waltham, MA
100,000 Employees
Hybrid Workplace

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

Gallery

Gallery

Jobs at Similar Companies

Takeda Logo Takeda

UI/UX Senior Designer

Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
Hybrid
Bratislava, SVK
50000 Employees

Pfizer Logo Pfizer

MPH planner - EM EMEA

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Hybrid
Casablanca, MAR
121990 Employees

SOPHiA GENETICS Logo SOPHiA GENETICS

Platform Software Development Intern

Artificial Intelligence • Big Data • Healthtech • Software • Biotech
Hybrid
Bidart, Pyrénées-Atlantiques, Nouvelle-Aquitaine, FRA
450 Employees

Similar Companies Hiring

SOPHiA GENETICS Thumbnail
Software • Healthtech • Biotech • Big Data • Artificial Intelligence
Boston, MA
450 Employees
Pfizer Thumbnail
Pharmaceutical • Natural Language Processing • Machine Learning • Healthtech • Biotech • Artificial Intelligence
New York, NY
121990 Employees
Takeda Thumbnail
Software • Pharmaceutical • Manufacturing • Healthtech • Biotech • Analytics
Cambridge, MA
50000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account