Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
Team Description
SABRE OFFER OPERATIONS IS LOOKING FOR A TALENTED LEAD SITE RELIABILITY ENGINEER (LEAD SRE)
Roles and Responsibilities
• Responsible for Operational Stability of critical ATSE suite of applications
• Responsible for defining Operational Requirements / arriving at Solutions / Estimating
• Provides requirements/monitors System Performance and Capacity Monitoring
• Leads Incident Management and is responsible for driving incidents to resolution
• Responsible for Production Readiness/Production & for Operational Documentation
• Defines Severity Definitions & Keeper of Sabre Compliance (MOS, Disaster Recovery)
• Advising and collaborating with our architecture and product development team on technical hardware and software issues.
• Primary contact for ATSE suite of applications
• Manages outage and emergency situations with datacenter and application staff
• Ensuring platform availability and addressing operational issues as they arise in accordance with internal and customer SLA’s
• Knowledge resource on multiple projects/initiatives across the company for a variety of internal/external customers
• Defining, designing and implementing new and updated hardware and software solutions for production and non-production platforms.
• Coordinating infrastructure maintenance and upgrades with our Application teams
• Assist Change Management tasks, by coordinating them with Release Management and Application teams, as well as implementing changes with assistance from development team
• Maintain platform and applications documentation
• Define, design, and implement disaster recovery and business continuity plans
• Assist in developing and maintaining annual budget and capacity planning
What's in it for you?
Working with a state-of-the-art shopping which spreads over multiple regions on 5000+ servers.
Opportunity to do something that has high impact and game changing in our industry
Be part of one of the world’s largest Travel and Hospitality technology company
Qualifications and Education Requirements
EDUCATION: Bachelor's degree or equivalent.
EXPERIENCE:
• 8+ years of related experience.
• Excellent written and verbal communication skills.
• Ability to handle multiple projects simultaneously
Mandatory Skills:
• Advanced understanding of Unix/Linux, Oracle/SQL
• Network Architecture
• Scripting/Automation
• Analytical capabilities
• DevOps/SRE Working Experience, CI/CD
• Load Balancing Technologies
• Public Cloud Technologies & working experience
• Very good Communication & Leadership skills
‘Nice to have’ skills:
• Advanced understanding of web-based architecture and development techniques
• Experience on tools like JIRA, Service Now, puppet/ansible, GCO, Ansible,
• MQ series knowledge
• Microsoft Office – Excel, Outlook, PowerPoint, Visio & Word
• Experience in complex, high availability systems would be a plus
• Experience in capacity planning
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
#LI-Hybrid#LI-BG1Skills Required
- Bachelor's degree or equivalent
- 8+ years of related experience
- Advanced understanding of Unix/Linux, Oracle/SQL
- Network Architecture
- Scripting/Automation
- DevOps/SRE Working Experience, CI/CD
- Load Balancing Technologies
- Public Cloud Technologies & working experience
- Excellent written and verbal communication skills
- Ability to handle multiple projects simultaneously
What We Do
We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry. Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry. We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few. Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology. We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”
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