Lead - Site Reliability Engineer

Job Title: LEAD - SITE RELIABILITY ENGINEER  

Our Site Reliability Engineering group within Green Meadows-FCAT combines Operations Excellence with the DevOps experience to deliver services at high scale, high availability with resilience by using automation and Infrastructure Code. We build reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability.

The Purpose of This Role

The team comes from diverse technical backgrounds, and the responsibilities provide the opportunity for a variety of challenges. Ideal candidates will have a background in critical production support maintaining FBSI systems and systems engineering with a desire to learn the other or previous experience as an SRE. We are looking for a Systems Thinking, SRE who has helped teams scale through production insights, on-call support, operational automation, developer guidance, real-time metrics & DC-DR or vice-versa switch over.

The Value You Deliver

• Passion for technology and the financial domain with demonstrated ability to learn quickly
• Building quality solutions that align with the technology blueprint and best practices to solve business problems by driving design, development and ongoing support.
• Work with our global team and provide technical direction in building solutions.
• Actively participating in knowledge sharing sessions, code and design reviews etc.

The Skills that are Key to this role

Technical /  Behavioral

• You have extensive knowledge on Production on-call support for Cloud Infrastructure which is running in EKS platform
• You have extensive experiences in Change, Incident, Problem Management & on-call support
• You have extensive knowledge on observability tools (Preferable - DataDog), Grafana & Prometheus
• You have experience in monitoring various aspects like Log, Metrics, APM, Event, Infrastructure & including of Dashboard creation
• You have experience in multiple AWS services like EC2, EBS, S3, NLB, IAM, Lambda, Cloud-Watch, Cloud Trail & VPC. Rehydration or Patching knowledge's in cloud infrastructure
• You have experience in Microservices Architecture like API Gateway or APIGEE
• You have the ability to triage, execute root cause analysis and be decisive under pressure
• You are capable to work with a variety of individuals and groups, both in-person and virtually, in a constructive and collaborative manner to build and maintain effective relationships
• You are able to do automation using Shell or Python
• You have exposure to CFM/IaaC like Ansible & Terraform
• You know Kafka/MQ administration skill-set

The Skills that are Good To Have for this role

• You know on CI/CD tool like Jenkins
• You are familiar with Redis on AWS would be a plus
• You have exposure to database administration (especially on NoSQL like Mongo or Maria-DB or CrDB)
• You have exposure to document creation for knowledge & process will be an added advantage
• You have the ability to drive the install calls like Monthly, rehydration/Upgradation & DC/DR switch

How Your Work Impacts the Organization

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want— from the 23 million people investing their life savings, to the 20,000 businesses managing their employee benefits programs, to the10,000 advisors and institutions needing innovative technology solutions to invest their clients’ money. To do this well, as a privately held company, we place a high degree of value in nurturing a work environment that attracts the best talent and reflects our commitment to being an employer of choice.

Underneath this stable and trusted brand is one of the most interesting innovation practices you never heard of - The Fidelity Centre of Applied Technology (‘FCAT”).  FCAT is a centralized function whose mandate is to catalyse innovation across the firm.  Our FCAT teams prototype and pilot new businesses and capabilities that continue to distinguish our brand as the best customer experience in the financial services industry.  These teams focus on exploring big industry game-changing technologies such as crypto currencies, artificial intelligence, virtual/augmented reality & cloud computing.  Additionally, FCAT’s world class research team identifies trends and works with partners across the innovation ecosystem to “bring the outside in.”  We collaborate with MIT, Harvard, Stanford and other academic institutions, and partner with Accelerators, Start Ups and other industry leaders to drive new ideas and innovation practices across the firm.

The Expertise We’re Looking For

• B.E. or above in Computer Science or related field
• Minimum of 6+ years in DevOps or SRE kind of role
• Knowledge of financial services and brokerage operations technology systems preferred
• AWS,CKA certifications preferred

Company Overview

Fidelity Investments is one of the world's largest providers of financial services. Headquartered in Boston, US, Fidelity's goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. Privately held for nearly 80 years, Fidelity employs 73,000 associates who are focused on the long-term success of our customers. FMR (Fidelity Management & Research) India is the Global Inhouse Center of Fidelity Investments. Headquartered at Bangalore, where operations commenced in 2003, FMR India has another fully-functional unit at Chennai. To know more visit: FMR India.

Location : Bangalore/ Chennai

Shift timings: 11:00 am - 8:00 pm