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Cat Digital delivers digital and technology solutions that power Caterpillar's world-famous yellow iron.
The Role
Lead reliability, availability, and performance efforts for eCommerce platforms and infrastructure. Monitor and troubleshoot production and QA systems, support 24/7 incident response, automate deployment and release processes, maintain monitoring dashboards, resolve application performance issues with developers, ensure security and compliance, and continuously improve operational practices.
Summary Generated by Built In
Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary:
As a Lead Site Reliability Engineer (SRE), you will be responsible for ensuring the reliability, availability, and performance of our eCommerce platform systems and infrastructure. You will collaborate with cross-functional teams to develop and implement strategies to improve system stability, automate repetitive tasks, and enhance service delivery.
If you have a passion for delivering reliable, high-performance services and thrive in a fast-paced environment, we'd love to hear from you. Apply now to join our team as a Site Reliability Engineer!
What You Will Do:
What You Will Have:
Considerations for top Candidates:
Additional Details:
Summary Pay Range:
$128,470.00 - $208,770.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position.
Posting Dates:
August 31, 2026 - September 8, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary:
As a Lead Site Reliability Engineer (SRE), you will be responsible for ensuring the reliability, availability, and performance of our eCommerce platform systems and infrastructure. You will collaborate with cross-functional teams to develop and implement strategies to improve system stability, automate repetitive tasks, and enhance service delivery.
If you have a passion for delivering reliable, high-performance services and thrive in a fast-paced environment, we'd love to hear from you. Apply now to join our team as a Site Reliability Engineer!
What You Will Do:
- Monitor and troubleshoot production and QA systems to identify and resolve performance, scalability, and reliability issues proactively.
- Participate in the on-call rotation to provide 24/7 critical incident support for eCommerce platform systems
- Design, implement, and maintain automated processes and tools to streamline deployment and release processes.
- Collaborate with cross-functional teams to define, document, and implement operational processes, best practices, and procedures.
- Implement and maintain system monitoring tools and dashboards to provide real-time insights into system performance and identify potential issues.
- Work closely with developers to identify and fix bugs and performance bottlenecks in the application code.
- Ensure that systems and infrastructure comply with security, compliance, and regulatory requirements.
- Continuously evaluate systems and processes to identify areas for improvement and implement changes as needed.
What You Will Have:
- Effective Communications: Strong understanding of communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Technical Troubleshooting: Extensive knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
- Performance Measurement and Tuning: Knowledge of system performance, testing and programming; ability to monitor, measure, and optimize system performance and network communication.
- Software Release Management: Knowledge of strategies, practices and tools for managing versions and distribution of software products and enhancements; ability to evaluate and improve release management practices and tools.
- Software Reliability Management: Knowledge of software reliability management; ability to develop and use principles, methodologies and metrics that increase software product performance and reliability.
Considerations for top Candidates:
- 6+ years of experience in site reliability engineering, DevOps, QA, or a related field.
- Strong experience with node / next.js solutions
- Experience with AWS infrastructure and services
- Experience with IaC solutions like Cloudformation and Terraform
- Experience with CI/CD solutions - Github, Azure DevOps
- Strong troubleshooting and critical thinking skills
- Extensive experience in one or more programming languages, such as Python (preferred), Javascript (preferred).
- Solid understanding of networking, load balancing, and web application architectures.
- Experience with containerization technologies, such as Docker and Kubernetes.
Additional Details:
- This position has the option to be based out of either our Chicago, IL or Peoria, IL offices.
- Relocation assistance is NOT available for this position
- Visa sponsorship is NOT available with this position.
Summary Pay Range:
$128,470.00 - $208,770.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position.
Posting Dates:
August 31, 2026 - September 8, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
Skills Required
- 6+ years of experience in site reliability engineering, DevOps, QA, or a related field
- Strong experience with Node.js and Next.js solutions
- Experience with AWS infrastructure and services
- Experience with Infrastructure as Code solutions such as CloudFormation and Terraform
- Experience with CI/CD solutions such as GitHub and Azure DevOps
- Extensive experience in one or more programming languages, such as Python or JavaScript
- Solid understanding of networking, load balancing, and web application architectures
- Experience with containerization technologies such as Docker and Kubernetes
- Strong troubleshooting and critical thinking skills
- Effective communication skills
- Technical troubleshooting expertise
- Knowledge of performance measurement and tuning
- Knowledge of software release management
- Knowledge of software reliability management
What the Team is Saying
Pradeep
Software Engineer
Christina
Platform Services
Chad
Business Intelligence & Visualization
Madison
Recruiter
Rakshan
Digital Product Manager
MacGregor
Lead Software Engineer
Stan
Software Engineering Manager
Caterpillar Compensation & Benefits Highlights
-
Retirement Support — Company materials and labor agreements describe a strong 401(k) program with matching and additional employer contributions for many groups, with recent union terms further enhancing retirement provisions. This breadth and employer funding position retirement as a core strength across regular full‑time roles.
-
Healthcare Strength — The Total Rewards overview lists comprehensive medical, dental, and vision coverage, HSAs/FSAs, and an enhanced EAP with up to 16 counseling or coaching sessions per covered person, alongside wellness tools like Healthcare Bluebook. Such depth and supporting resources indicate robust healthcare support for most eligible employees.
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Leave & Time Off Breadth — Offerings include PTO (vacation, holidays, volunteer time), parental and adoption leave, and in some locations a year‑end shutdown, with tenure‑based accrual growth; union updates also expanded paid‑absence policies. These features provide multiple pathways for time away and family support, though exact practices can vary by site.
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The Company
What We Do
Cat Digital is the digital and technology arm of Caterpillar Inc., responsible for bringing digital capabilities to our world-famous yellow iron. With over 1.5M connected assets worldwide, our teams use data, technology, advanced analytics and AI capabilities to help solve our customers' toughest challenges.
Why Work With Us
At Cat Digital, we're accelerating Caterpillar's digital transformation to help customers solve their toughest challenges. Our teams use enterprise-wide data, emerging technologies, and customer insights to deliver solutions that drive real-world impact. Join us as we create innovative experiences that help customers succeed and power the world aro
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Caterpillar Teams
Caterpillar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
