We are seeking a highly skilled and motivated Senior/Lead Siebel Developer to join our enterprise applications team. The main responsibilities of the individual in this position are the definition, architecture, design, development, implementation, and maintenance of our Siebel CRM environment and related web applications. Responsibilities also include ongoing Application Support and Maintenance. The candidate will provide technical leadership in the software application development across Siebel and integrated enterprise solutions. This is a senior role, requiring the incumbent to make independent design decisions, present ideas to the team and other stakeholders, as well as guide the team in implementation. This position reports to an IT Manager. The role functions as an individual contributor and does not manage any direct reports.
Key Responsibilities
- Configuration & Customization: Design and configure Siebel CRM applications using Siebel Tools (Applets, Views, Screens, Business Components, Joins, Links, and MVGs).
- Business Logic Development: Implement complex business logic utilizing Siebel Workflows, Business Services, Task UI, and Siebel eScript.
- Integration Management: Develop and maintain enterprise integrations using EAI techniques, including REST/SOAP Web Services
- Database & Performance Tuning: Write and optimize SQL queries; assist Database Administrators (DBAs) with database connectivity, query performance tuning, and schema updates.
- Support & Troubleshooting: Provide Tier 3 technical support to triage and resolve complex environment issues, crash logs (FDR/Callstack analysis), and data sync defects.
Requirements
- Experience: 7+ years of hands-on experience in Siebel CRM development and configuration.
- Siebel Tools: Expert-level knowledge of Siebel architecture, Data Objects layer, Business Objects layer, and User Interface layer.
- Automation: Strong proficiency in Siebel Workflow Processes, Business Services, and custom eScripting.
- Integration (EAI): Deep understanding of EAI, Integration Objects, Data Maps, and Web Services (REST/SOAP).
- Database: Proficient in Oracle SQL and PL/SQL. Experience dealing with timeout issues
- Version Control & CI/CD: Experience with migration processes, Siebel incremental deployment,
- Deployment: Experience with project/Product life cycle, including design, development, testing, UAT, and production support.
- Delivery Methodology: Solid experience working in both Agile/Scrum and Waterfall delivery models across full project lifecycles, including design, development, testing, UAT, and production support.
Preferred Qualifications
- Experience with Siebel version (24.x through 26.x) using Web Tools and Workspace management.
- Familiarity with cloud migrations, specifically to Oracle Cloud Infrastructure (OCI) or hybrid cloud environments.
Skills Required
- 7+ years hands-on Siebel CRM development and configuration
- Expert-level knowledge of Siebel architecture and Siebel Tools
- Proficiency with Siebel Workflow Processes, Business Services, and custom eScripting
- Experience with EAI, Integration Objects, Data Maps, and REST/SOAP Web Services
- Proficient in Oracle SQL and PL/SQL; experience addressing timeout issues
- Experience with version control, CI/CD and Siebel incremental deployment/migration processes
- Experience across full project/product lifecycle (design, development, testing, UAT, production support)
- Experience working in Agile/Scrum and Waterfall delivery models
- Experience with Siebel versions 24.x-26.x, Web Tools and Workspace management
- Familiarity with cloud migrations (Oracle Cloud Infrastructure or hybrid cloud)
What We Do
We believe that constant innovation is key to staying relevant and competitive. We exist to guide innovative companies like yours throughout the transformation journey and beyond, making your organization future-proof and future-ready. Our work spans the breadth of your enterprise — from customers to employees and operations. We simplify and optimize internal and external processes and strengthen your business potential. We don’t use a cookie-cutter approach. Before we offer solutions, we actively listen to your questions and concerns. We conscientiously evaluate your current environment, processes, and challenges to ensure we provide you with the right mix of solutions and services. We are uniquely focused on delivering rapid business growth through services and technology solutions that evolve how our clients interact with their customers, employees and partners. We leverage best of breed Mobile, Machine Learning, and Cloud platforms to deliver results. Fast. With over 200 highly motivated people in 5 countries, we bring a refreshingly honest, personal and effective approach to making things happen.
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