Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant.
We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies.
Ultimately, our mission is to drive financial well-being for millions of consumers.
With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.
Summary: As a Product Manager, Growth (Senior/Lead) at interface.ai, you will be instrumental in evolving the company’s growth strategy from sales-led to a hybrid sales and product-led model. You will design and execute a self-serve trial and onboarding experience to accelerate value delivery, conversion, and expansion for financial institutions. This role requires close collaboration across Sales, Marketing, RevOps, Customer Success, and Engineering to develop a scalable growth engine.
Responsibilities:
- Own the product-led growth (PLG) funnel from acquisition to expansion.
- Define trial success metrics and align stakeholders on targets.
- Translate growth challenges into actionable hypotheses and roadmaps.
- Launch and optimize self-serve trials and onboarding experiences.
- Design in-product guidance to expedite time-to-first-value.
- Implement analytics and experimentation frameworks.
- Conduct A/B testing and analyze conversion data.
- Define Product-Qualified Leads (PQLs) and streamline sales handoffs.
- Collaborate with RevOps and Marketing to leverage product usage data.
- Enhance pricing and packaging UX for improved customer journey.
- Develop clear metrics dashboards and establish a growth operating cadence.
Required Skills:
- 5+ years of product management experience in B2B SaaS growth.
- Strong analytical skills with experience in funnels, cohorts, and A/B testing.
- Experience in developing self-serve onboarding/trial experiences.
- Proven collaboration with Sales, Marketing, and RevOps teams.
- Ability to work effectively in ambiguous environments with outcome-driven approaches.
Preferred Skills:
- Experience in regulated industries such as fintech, banking, or healthcare.
- Familiarity with PQL systems and CRM integrations.
- Experience in packaging and monetization strategies.
Compensation & Benefits:
- Compensation: $180k–$220k base + bonus + equity (depending on location & experience).
- 100% company-paid health, dental, and vision insurance.
- 401(k) match and financial wellness benefits.
- Flexible PTO and paid parental leave.
- Remote-first work environment.
- Be part of a mission-driven team innovating the future of banking.
At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
Top Skills
What We Do
interface.ai is an AI leader specializing in Intelligent Virtual Assistants for the financial sector. By integrating its deep banking domain understanding with AI, interface.ai is transforming interactions between banks, credit unions, their customers, and employees, leading the charge into the era of Interactive Intelligence for Banking.
Unveiling interface.ai's New Product Suite Powered By Generative AI:
Discover Sphere for Customers - an industry-first, ChatGPT-like universal channel revolutionizing banking through intelligent guidance, innovative plugins, and personalized AI assistance.
Discover Sphere for Employees - an industry-first, ChatGPT-like universal channel that replaces 14-15 applications traditionally juggled by frontline staff, thereby enhancing frontline operations' efficiency by 10x.
Learn more: https://interface.ai/solutions/sphere-generative-ai-assistant-chatgpt-for-creditunions-and-banks
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