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Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead complex Scaled Agile portfolios, coach Scrum teams, optimize delivery velocity, remove systemic impediments, and drive Agile transformation. Facilitate Scrum practices, governance, risk escalation, stakeholder collaboration, and metrics-based continuous improvement. Mentor Scrum Masters and support engineering teams adopting cloud, AI, Java, DevSecOps, automation, platform engineering, and modern software delivery practices while meeting regulatory, security, and quality requirements.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Lead Scrum Master.
In this role, you will:
Required Qualifications:
Desired Qualifications:
Job Expectations:
Posting End Date:
14 Oct 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Wells Fargo is seeking a Lead Scrum Master.
In this role, you will:
- Manage and develop Scaled Agile portfolios of the highest complexity
- Guide the teams to follow Agile and Scrum practices to promote prioritization, team readiness, and commitment for each Sprint
- Optimize scrum team velocity to identify improvement opportunities to achieve higher levels of team performance
- Oversee systemic impediments to team agility and guide the teams on methods to escalate
- Deliver capabilities using agile practices while following the Software Development Lifecycle, business process mapping, and various release processes to ensure all risk, security, and development requirements are met
- Partner with discipline managers to convey their concerns to scrum teams about governance policies and adherence to corporate standards
- Collaborate with product owners, program or project managers to communicate delivery of work product from the teams and escalate key risks and issues impeding scrum team effectiveness
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
- Train other Scrum Masters and serve as a mentor to less experienced staff
Required Qualifications:
- 5+ years of Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Agile Scrum Master experience in large-scale Agile and Scaled Agile (SAFe) environments.
- Proven experience building, coaching, and maturing high-performing, self-organizing, and highly accountable engineering teams.
- Experience supporting teams developing modern cloud-native applications, distributed systems, microservices, and enterprise Java platforms.
- Exposure to AI, GenAI, Agentic AI, Machine Learning, or intelligent automation initiatives within product delivery organizations.
- Strong understanding of engineering excellence practices including CI/CD, DevSecOps, Site Reliability Engineering (SRE), observability, automation, and platform engineering.
- Demonstrated ability to drive Agile transformation, organizational change, and continuous improvement across multiple teams and portfolios.
- Experience partnering with Engineering Managers, Architects, Product Managers, and Technical Leads to improve delivery predictability, quality, and operational excellence.
- Expertise in metrics-driven delivery management, including velocity, flow efficiency, lead time, cycle time, and value delivery measurements.
- Strong facilitation, conflict resolution, stakeholder management, and executive communication skills.
- SAFe Scrum Master (SSM), Certified Scrum Master (CSM), SAFe Advanced Scrum Master (SASM), or equivalent Agile certifications preferred.
Job Expectations:
- Coach and develop Scrum teams into high-performing, self-sustaining teams capable of delivering complex business and technology outcomes with minimal supervision.
- Drive Agile maturity by establishing best practices for backlog management, sprint planning, estimation, execution, retrospectives, and continuous improvement.
- Foster a culture of engineering excellence, accountability, innovation, quality, and operational ownership.
- Partner with engineering leadership to scale Agile practices across rapidly evolving modernization programs involving cloud, AI, Java, and emerging technologies.
- Enable teams to adopt Lean-Agile principles that improve speed-to-market, quality, predictability, and customer value delivery.
- Guide teams through organizational and technology transformations while maintaining delivery commitments and team engagement.
- Promote technical agility by collaborating with architects and engineering leaders on modernization initiatives, platform simplification, automation, and technical debt reduction.
- Establish outcome-based performance measures and use data-driven insights to identify bottlenecks, optimize delivery flow, and improve team effectiveness.
- Mentor Scrum Masters, Product Owners, and team members on Agile leadership, servant leadership, and scalable delivery practices.
- Support teams operating in a fast-paced environment with evolving business priorities, regulatory requirements, and emerging technology adoption.
- Champion cross-functional collaboration among Product, Engineering, Architecture, Security, Operations, and Business stakeholders.
- Drive the development of resilient, scalable, and secure software solutions by enabling effective Agile delivery practices across engineering teams.
- Build a learning culture that encourages experimentation, continuous feedback, innovation, and adoption of modern software engineering practices, including AI-assisted development and automation.
Posting End Date:
14 Oct 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Skills Required
- 5+ years of Agile Scrum Master experience, or equivalent experience, training, military experience, or education
- Experience in large-scale Agile and Scaled Agile SAFe environments
- Experience building, coaching, and maturing high-performing engineering teams
- Experience supporting cloud-native applications, distributed systems, microservices, and enterprise Java platforms
- Exposure to AI, Generative AI, Agentic AI, Machine Learning, or intelligent automation initiatives
- Understanding of CI/CD, DevSecOps, Site Reliability Engineering, observability, automation, and platform engineering
- Experience driving Agile transformation, organizational change, and continuous improvement
- Experience partnering with engineering managers, architects, product managers, and technical leads
- Expertise in metrics-driven delivery management, including velocity, flow efficiency, lead time, cycle time, and value delivery measurements
- Strong facilitation, conflict resolution, stakeholder management, and executive communication skills
- SAFe Scrum Master, Certified Scrum Master, SAFe Advanced Scrum Master, or equivalent Agile certification
Wells Fargo Compensation & Benefits Highlights
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Retirement Support — Retirement offerings are highlighted by a strong 401(k) with employer matching and added options like after‑tax contributions and an employee stock purchase plan, supporting long‑term savings. These features are presented as competitive elements of the total rewards package.
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Healthcare Strength — Medical, dental, and vision coverage are described as comprehensive, often starting on day one for eligible employees, with HSAs/FSAs, wellness incentives, and mental health resources available. Specialized care options, including fertility support, further enhance the health offering.
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Parental & Family Support — Paid parental leave of notable duration is available from the start of employment, alongside adoption/surrogacy/fertility programs. Caregiving and backup care resources deepen the family-oriented support.
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The Company
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
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Wells Fargo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
