Wells Fargo is seeking a. Lead Scrum Master
In this role, you will:
- Manage and develop Scaled Agile portfolios of the highest complexity
- Guide the teams to follow Agile and Scrum practices to promote prioritization, team readiness, and commitment for each Sprint
- Optimize scrum team velocity to identify improvement opportunities to achieve higher levels of team performance
- Oversee systemic impediments to team agility and guide the teams on methods to escalate
- Deliver capabilities using agile practices while following the Software Development Lifecycle, business process mapping, and various release processes to ensure all risk, security, and development requirements are met
- Partner with discipline managers to convey their concerns to scrum teams about governance policies and adherence to corporate standards
- Collaborate with product owners, program or project managers to communicate delivery of work product from the teams and escalate key risks and issues impeding scrum team effectiveness
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
- Train other Scrum Masters and serve as a mentor to less experienced staff
- 5+ years of Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Certified Scrum Master (CSM), Agile Certified Practitioner (PMI-ACP), or equivalent certification.
- Experience facilitating Agile ceremonies across multiple teams or in a scaled Agile environment.
- Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and software development lifecycle.
- Proven ability to coach teams in Agile practices and drive continuous improvement.
- Excellent communication, facilitation, and conflict resolution skills.
- Experience with Agile project management tools (e.g., Jira)
- Ability to work with cross-functional teams and stakeholders at all levels.
- Demonstrated commitment to inclusive career development and team growth.
- Network domain knowledge, including experience with network infrastructure, connectivity, and troubleshooting.
- Experience managing network or tools teams is an added advantage.
- Familiarity with AI tools and strategies, including practical application of AI solutions in workflow optimization and customer support
- Share clear, honest, and direct feedback individually and in meetings.
- Embrace respectful debate and dialogue to foster productive team environments.
- Set high standards for treating colleagues, customers, and clients.
- Take ownership of problems and seek support to resolve issues.
- Be clear about goals, track progress, and deliver quality products on time.
- Use data-driven decision making and act with urgency.
- Strive to simplify processes and reduce risk in the control environment.
- Embrace challenges with enthusiasm and tenacity.
- Dedicate time to learning, growth, and personal accountability.
- Contribute to a productive, engaged, and inclusive environment that values differences.
- Encourage a sense of belonging and support colleagues in achieving success.
- Attract and retain top talent, communicate a clear vision, and recognize successful performance.
- Operate with a risk mindset and support team members in meeting business needs
15 Jul 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Skills Required
- 5+ years of Agile Scrum Master experience
- Certified Scrum Master (CSM), Agile Certified Practitioner (PMI-ACP), or equivalent certification
- Experience facilitating Agile ceremonies across multiple teams or in a scaled Agile environment
- Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and software development lifecycle
- Proven ability to coach teams in Agile practices and drive continuous improvement
- Excellent communication, facilitation, and conflict resolution skills
- Experience with Agile project management tools (e.g., Jira)
- Ability to work with cross-functional teams and stakeholders at all levels
- Network domain knowledge, including experience with network infrastructure, connectivity, and troubleshooting
- Experience managing network or tools teams
- Familiarity with AI tools and strategies and practical application in workflows
Wells Fargo Compensation & Benefits Highlights
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Healthcare Strength — Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
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Parental & Family Support — Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
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Retirement Support — Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.
Wells Fargo Insights
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
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