At Emburse, we are scaling fast, and our Go-To-Market engine relies on a robust, scalable, and highly efficient tech stack. We are seeking a Lead Salesforce Platform Administrator to serve as the ultimate operational owner and strategist for our Salesforce platform stability, security, and continuous improvement across our critical Lead-to-Cash ecosystem.
This isn't a role for a passive maintainer. As the Lead Administrator, you will own the day-to-day health of our core CRM, lead declarative strategy, champion enterprise-grade security, and partner closely with architects and developers on enterprise-wide enhancements. If you thrive in fast-paced SaaS environments, love untangling complex process workflows, and pride yourself on building scalable, declarative architecture, we want you on our team.
What You Will DoOwn the Platform: Serve as the primary, high-level administrator and technical escalation point for Salesforce platform configuration, support, and operational health.
Architect Declarative Solutions: Design and implement highly scalable declarative configurations (Advanced Flows, Validation Rules, Dynamic Forms) that minimize technical debt.
Enforce Governance & Security: Oversee user provisioning, complex role hierarchies, sharing models, and permission sets in strict alignment with enterprise security and compliance standards.
Drive Release Management: Partner with QA and DevOps to lead testing, release validation, sandbox coordination, and deployment processes using modern CI/CD tools (e.g., Copado, Flosum, Git).
Triage & Optimize: Manage Tier 1/2 escalation flows, identify recurring platform defects or friction points, and implement durable, long-term fixes rather than band-aids.
Cross-Functional Partnership: Collaborate deeply with RevOps, Sales, Finance, and Business Systems leaders to ensure Salesforce seamlessly integrates with tools like NetSuite, BillingPlatform, DocuSign, LeanData, and Marketo.
Mentor & Document: Set the standard for documentation (runbooks, configuration records, release notes) and provide guidance/mentorship to other administrators on the team.
The Experience: 8+ years of hands-on Salesforce administration experience in a complex, integrated B2B SaaS or enterprise environment.
Technical Mastery: Advanced expertise in Salesforce declarative tools—specifically complex Flow building, security architecture, and access management.
Ecosystem Knowledge: Strong exposure to the Lead-to-Cash lifecycle and a solid understanding of how Salesforce configuration impacts downstream financial and billing systems.
Release Discipline: Direct experience participating in structured release cycles, sandbox strategies, and deployment validation.
The Credentials: Active Salesforce Certified Administrator required; Advanced Administrator or Platform App Builder certifications strongly preferred.
Education: Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent practical experience.
A Pragmatic Problem Solver: You know exactly when to build with native Salesforce configuration and when a request requires escalating for custom development or an architectural rethink.
An Operational Anchor: You excel under the healthy pressure of a fast-growing company, balancing urgent day-to-day support requests with long-term platform integrity.
An Excellent Communicator: You can explain complex Salesforce logic to a finance stakeholder and translate business requirements into clean technical specs for a developer.
A Guardian of Data & Process: You are disciplined about change management, documentation, and data governance—you hate "cowboy coding" in production.
Skills Required
- 8+ years of hands-on Salesforce administration experience in a complex, integrated B2B SaaS or enterprise environment
- Advanced expertise in Salesforce declarative tools (complex Flow building, Validation Rules, Dynamic Forms), security architecture, and access management
- Strong exposure to the Lead-to-Cash lifecycle and understanding of Salesforce impacts on downstream financial and billing systems (e.g., NetSuite, BillingPlatform)
- Direct experience with structured release cycles, sandbox strategies, deployment validation, and CI/CD tooling (Copado, Flosum, Git)
- Active Salesforce Certified Administrator
- Advanced Administrator or Platform App Builder certifications
- Bachelor's degree in Information Systems, Computer Science, Business, or equivalent practical experience
What We Do
Emburse humanizes work by empowering business travelers, finance professionals and CFOs to eliminate manual, time-consuming tasks so they can focus on what matters most. Emburse brings together some of the world’s most powerful and trusted expense and AP automation solutions, including Abacus, Captio, Certify, Chrome River, Nexonia and Tallie. The company’s innovative offerings, which are uniquely tailored for specific industries, company sizes, and geographies, are trusted by more than 4.5 million users in more than 120 countries. Over 14,000 customers, from start-ups to global enterprises, including Boot Barn, Grant Thornton, Telefónica, Lufthansa Systems, and Toyota rely on Emburse to make faster, smarter decisions, empower business travelers to recapture lost nights and weekends spent doing tedious expense management, and help make users’ lives -- and their businesses -- better.
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