HOW YOU’LL CONTRIBUTE
Administrative/Clerical Support
Provide a wide variety of administrative and clerical support to Sales Reps and/or Sales Management
Scheduling/Travel arrangements
Expense reports
May support sales representatives in account servicing
Customer Service
Assists in customer service functions.
Acts as the team’s resource and subject matter expert to answer questions and resolve issues
Record Keeping & Reporting
Prepares and reviews sales contracts, agreements, proposals and presentations.
Prepares reports and gathers information on market conditions, sales results, forecasts and industry trends to support the activities of the sales organization
Maintains sales database systems (GAB, Sales Force etc.) to ensure accuracy of orders, pricing, accounts and customer records across all applicable systems
Marketing/Social Media/Event Planning
May coordinate the workflow of marketing-related requests.
Creates and distributes marketing materials such as flyers and brochures
Updates social media and assists in tradeshow or event preparations
Training & Education
Participates in and conducts training programs within a functional area or unit, typically in a production environment
May train an internal or external audience individually or in a group setting
Delivers training to internal and/or external audiences on processes, services, products, computer applications, operating systems, programming and end-user training. May include onboarding training and soft skills training
Coordinates and executes educational and training events. Assists in resourcing and logistics
Other duties as assigned
WHAT YOU’LL BRING
Required Education, Experience, Certification/Licensure
High School diploma or equivalent
Some college preferred
5+ years of directly related experience and demonstrated leadership experience
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Extensive knowledge of fundamental concepts, practices and procedures of the sales function/department/field
Experience with sales database systems or software such as Salesforce
Demonstrated leadership, organizational and problem-solving skills
Exercises confidence, sound judgment and independent decision-making skills
Excellent listening, verbal and written communication skills
Proven customer service skills
Excellent organizational skills with the ability to multi-task, prioritize and follow up
Ability to understand and execute policy and procedures
Emerging leader skills
Establishes effective working relationships at the department level
Proficient in Microsoft Word, Excel and PowerPoint
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Similar Jobs
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services.
First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans.
First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate.
As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally.
First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
