Head of Sales Engineering (m/f/d)

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people.

Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don’t replace humans with technology - we amplify their impact.

voize is backed by Ycombinator and Europe’s leading VCs, already installed in over 1.500 senior care homes and trusted by more than 100.000 users. With our self-developed voize AI, we’re transforming the healthcare industry and creating value in other sectors too.

As a dynamic team, we blend cutting-edge technology with social impact. And now, we are looking for You to join us!

We’re looking for our first Head of Sales Engineering to build and lead the Sales Engineering function at voize. You thrive at the intersection of technology and sales and you’re excited to set the foundation: processes, playbooks, demo setup, technical validation and how we run pilots end-to-end.

In the beginning, you’ll be highly hands-on and act as the go-to expert in pre-sales: discovery, solution design, and demos. As we scale, you’ll hire, develop, and lead a Sales Engineering team, and make Sales Engineering a core driver of our growth.

If you’re passionate about AI, SaaS, and closing enterprise deals by solving real customer problems, this is your role.

• Build Sales Engineering at voize (0→1): define processes, playbooks, and standards for discovery, demos, technical validation, and pilots

• Build and lead the Sales Engineering team over time: hire, onboard, and coach Sales Engineers as demand grows

• Work with AEs in (enterprise) pre-sales, run discovery calls, and deliver clear, tailored demos

• Own technical validation: lead deep dives, set success criteria, and run pilot/Proof-of-Value projects from setup to results

• Be the technical contact for customers: answer product, integration, privacy, and security questions; complete RFP/RFI and security questionnaires

• Shape simple configurations and integrations that fit customer workflows; keep demo environments reliable and ready

• Co-own accounts and plans with sales; build trust with IT leaders, care providers, and decision-makers; represent voize at key meetings and events

• Partner with Product and Customer Success to turn feedback into rollout plans, better docs, and a smooth onboarding

• Improve how we work: create clear documentation, playbooks, and customer-friendly content; help scale our technical sales approach

• Support partnerships: assess technical fit, enable partners, co-run joint pilots/POVs, and help with partner integrations and certificationss.

• 5+ Years Experience in Sales/Solutions Engineering or Pre-Sales; comfortable owning the technical side of deals end-to-end

• Experience leading a team

• Excellent communicator (German C2 & English): you explain technical topics clearly to business and IT

• Strong at discovery, storytelling, and presenting; great at turning needs into simple solutions

• Background in software engineering, information system or a technical degree with solid grasp of AI, integrations, APIs, security & privacy basics

• Doer mentality: high ownership and urgency; you unblock issues fast

• Collaborative with AEs, Product, and CS: You keep everyone aligned

• Willingness to travel to customers and conferences

• Nice to have: experience in healthcare/hospitals;

• We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care

• We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany

• Become a co-creator of our success with stock options

• Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible

• You decide when you work best, that means flexible working hours and a good hybrid set-up

We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!