Jobs at voize

Freelance Senior Android Engineer responsible for end-to-end Android app development using Kotlin and Jetpack Compose. Build and ship user-centered features, collaborate with product and engineering teams, participate in testing and user feedback cycles, and maintain CI/CD and testing practices. Contract minimum three months with occasional travel to Berlin.

Own and improve the Android CI/CD pipeline across approximately 70 Kotlin Multiplatform jobs. Responsibilities include debugging application and pipeline failures, defining CI health SLOs, optimizing build times, managing test flakiness, improving dashboards and quarantining, and documenting solutions. The role also involves building Android features with Kotlin and Compose and collaborating with engineers across the organization.

Own and build voize’s People Operations function from the ground up. Manage the full employee lifecycle, develop scalable and AI-enabled processes, automate administrative workflows, and establish reliable documentation and data systems. Lead German payroll and employment-law operations while supporting multi-country entities, EOR arrangements, global payroll, market entry, and compliance. Serve as a trusted employee contact and design a modern, self-service People Operations experience for a fast-growing technology company.

Manage inbound customer support across voice, chat, and email. Own cases from triage through resolution, set expectations, handle escalations, and collaborate with Technical Support and internal teams on complex issues. The role requires empathetic communication, structured problem solving, comfort with basic technical concepts, reliable follow-through, and fluent German with solid English. Responsibilities also include using support tooling and improving support processes in a collaborative startup environment.

Lead enterprise B2B SaaS sales in the US, acquiring and closing strategic skilled nursing facility operator accounts. Build pipeline from scratch, manage complex multi-stakeholder sales cycles, develop executive relationships, lead negotiations involving legal and procurement, close paid pilots and rollouts, and contribute to US go-to-market strategy. Collaborate with product, technology, marketing, and customer success teams while owning a new market.

Build voize’s US recruiting engine as its first dedicated New York recruiter. Own full-cycle recruiting for go-to-market roles, including sourcing, outreach, interview scheduling, logistics, candidate engagement, and offer processes. Partner with global talent acquisition, hiring managers, founders, and executives while representing voize at networking events and building referral pipelines. The role requires establishing the company’s US talent presence and working hybrid from the New York office.

As a Customer Success Manager, you partner with enterprise clients, driving value and leading implementations in the healthcare sector.

Own the customer journey from contract signing through go-live and early adoption for a high-volume customer portfolio. Build scalable processes, playbooks, HubSpot workflows, reports, alerts, and automations to improve prioritization, milestone tracking, customer adoption, and operational efficiency. Collaborate with Sales, Customer Success, Support, and Solutions Engineering while helping develop a scalable self-service model.

Own voize’s full-funnel B2B growth engine, including paid acquisition on LinkedIn and Meta, experimentation across landing pages and nurture flows, HubSpot lead programs, campaign attribution, and pipeline reporting. Partner with RevOps and Sales to improve lead quality, align with the ICP, optimize CAC and ROAS, and convert awareness into qualified revenue. The role requires analytical, experimentation-led, AI-enabled marketing execution and fluent German and English for DACH-focused campaigns.

Lead and grow a high-performing engineering team, establish an inclusive culture, align technical strategy with company and product goals, and ensure scalable, reliable software delivery. Improve developer tooling, CI/CD processes, architecture, testing, and workflows while overseeing project execution and deadlines. Collaborate closely with ML, Product, Data, Customer Success, and go-to-market teams, and support hiring, mentoring, career development, and complex integrations.

Build and own voize’s end-user community and organic social presence. Responsibilities include selecting and launching a community platform, onboarding and engaging users, creating written and short-form visual content, publishing care-worker stories and testimonials, establishing social and community guidelines, and developing events, ambassador programs, and KOL partnerships.

Own and scale voize’s revenue and sales operations engine across global markets. Responsibilities include territory, account, capacity, quota, and compensation planning; end-to-end forecasting; sales metrics and pipeline analysis; commercial process design; CRM and GTM tool ownership; and AI-first workflow automation. The role partners closely with sales leadership, enablement, data, and frontline teams to build scalable processes and drive adoption in a high-growth B2B SaaS environment.

Build voize’s US partner ecosystem from the ground up, generating qualified pipeline and revenue. Own partnerships end to end, including sourcing, negotiation, launch, activation, and growth. Develop technology and solution partners, scope integrations, enable implementations, test referral, reseller, and co-sell models, and create scalable partnership playbooks. Represent voize in the US senior care ecosystem while providing market insights that shape go-to-market strategy.

Lead and scale the enterprise Customer Success organization across Germany and internationally. Build operating models for adoption, customer health, governance, capacity planning, and measurable outcomes across complex multi-site healthcare rollouts. Manage executive relationships and high-value accounts, resolve escalations, partner cross-functionally with internal teams, and develop a high-performing customer success team.

Own the rollout, adoption, and ongoing success of 30–50 mid-market and SME healthcare customers. Monitor customer health, usage, and ticket patterns; deliver virtual touchpoints and scalable enablement; standardize workflows; identify risks; and collaborate with Support, Product, and Onboarding. The role requires balancing efficient processes with situational judgment, empathy, and proactive communication in a healthcare-focused AI environment.

Identify and research healthcare prospects, conduct cold calls and outbound email and LinkedIn outreach, qualify leads, schedule meetings for Account Executives, maintain accurate CRM records, provide market feedback, and stay current on industry trends. The role requires first B2B sales experience, strong communication, resilience, curiosity, technical affinity, fluent English, and residence in or relocation to New York for hybrid work.

Lead technical implementations and escalations, manage integrations across Windows and Linux, troubleshoot multi-layered infrastructure and APIs, drive scaling and performance initiatives, document and run post-incident reviews, and collaborate with Product and Engineering to resolve recurring technical issues.

Build and run voize's end-user community from scratch: select platform, seed and onboard power users, manage organic social, create written and short-form video content, capture user stories and testimonials, define social/community playbook, and support events, ambassador programs and KOL partnerships to engage frontline care workers.

Lead US go-to-market for voize: build positioning, messaging, content, and sales enablement; generate pipeline, establish market trust via evidence and references, and feed customer insights into Product and leadership to scale US adoption.

Own budgeting, forecasting, financial planning, reporting, accounting preparation, reconciliations, payments, and month-end processes. Build scalable finance systems by connecting data, automating workflows, and applying AI. Partner with teams on financial insights and support international growth involving multiple entities, GAAPs, statutory requirements, and external accounting partners.