Lead Sales Associate - The Salvation Army
About Us
The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.
Pay Rate: $14.50 per hour
Status: (Part time, 25 hours) including evenings, weekends, and holidays as scheduled.
Job Overview
We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.
Key Responsibilities
Sales & Operations
- Support management with product sales and acquisition
- Implement store opening and closing procedures
- Handle banking and daily deposits
- Execute strategies to meet product acquisition, production and sales goals
- Manage product rotation process and inventory turnover
Customer Experience & Store Maintenance
- Create an enjoyable shopping experience with positive customer service skills
- Handle customer complaints as needed
- Support store maintenance and appearance
- Maintain displays and floor layout plans
- Identify ways to improve store appeal
Leadership & Communication
- Provide direction to staff in absence of management
- Communicate effectively with store management regarding operations
- Support implementation of policies and procedures
- Document and report concerns in behavior or attitude
- Assist others with basic register problem solving
What We Offer
- Opportunity to make a positive impact in your community
- Professional development and growth opportunities
- Supportive and mission-driven work environment
- Comprehensive benefits package
Training Provided
- Paid training on register and store procedures
- Ongoing coaching and support from store leadership
- Opportunity to build retail and customer service skills
- Professional development and growth opportunities
Why Join Us
- Mission-driven work that supports programs in your community
- On-the-job training
- Team-oriented environment
- Employee Discount, Employee Assistance Program, and more!
Qualifications
Education & Experience
- High School Graduate or Equivalent
- Retail experience required
Skills & Abilities
- Ability to speak, write and understand English for effective communication
- Basic computer skills including Point of Sales System and payroll program
- Proficient cash handling and accurate change-giving abilities
- Strong customer service orientation
Certifications
- Valid Driver's License and personal transportation for bank runs
- Must be able to pass a Motor Vehicle Record Search
Physical Requirements
- Regularly required to stand, use hands, handle, feel, hear, and talk
- Frequently required to walk and reach with hands and arms
- Occasionally required to climb, balance, stoop, kneel, or crouch
- Must regularly lift and/or move up to 25 pounds
- Specific vision abilities required: close vision, distance vision, and ability to adjust focus
Work Environment
- Store environment with quiet to moderate noise level
- May be dusty and experience temperature fluctuations based on weather
- May stand for extended periods
Travel
- May be required to travel to various locations for work or training
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Skills Required
- High school diploma or equivalent
- Retail experience
- Ability to speak, write, and understand English effectively
- Basic computer skills, including point-of-sale and payroll systems
- Proficient cash handling and accurate change-giving abilities
- Strong customer service orientation
- Valid driver's license and personal transportation for bank runs
- Ability to pass a Motor Vehicle Record search
- Ability to regularly lift or move up to 25 pounds
What We Do
The Salvation Army is a church and charitable organization known for its charity work in over 120 countries, committed to 'Doing the Most Good' through community programs and aged care.
