Lead Quality Records Auditor

Posted 3 Days Ago
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Nashville, TN, USA
In-Office
Junior
Aerospace
The Role
Leads quality records auditing before aircraft delivery, verifying maintenance documentation, signatures, data accuracy, and record completeness. Coordinates daily assignments, liaises with customers, reports discrepancies in EmpowerMX, and supports Operations and Quality Control teams in correcting documentation errors. The role also helps improve audit processes, follows company procedures, and works flexible shifts in variable indoor and outdoor conditions.
Summary Generated by Built In

POSITION SUMMARY

The Lead, Quality Records Auditor is responsible to the Manager Quality Assurance for auditing and review of all applicable documentation prior to aircraft delivery as detailed in the audit flow process.

JOB RESPONSIBILITIES

  • Supports the Leader by managing the day-to-day tasks and assigns tasks/projects to other team members.
  • Interacts as a liaison (point of contact) with customer on behalf of the Leader.
  • Verifies the completeness of the maintenance record package; ensures that each step is documented and that all required signatures are present.
  • Leads and or performs systematic audits of maintenance paperwork versus the data in the maintenance information system.
  • Ensures completeness of all maintenance documentation ensuring all open and required fields have been properly annotated.
  • Responsible for the audit flow process and supports in ensuring all documentation is ready and audited for filing and records scanning.
  • Reports all discrepancies noted during auditing via EmpowerMX fleet cycle system.
  • Leads and supports the Operations and Quality Control departments in identifying and properly correcting documentation errors.
  • Performs other duties as assigned.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

Education:

  • High School Diploma or education degree (GED).
  • Associate degree (A.A.) or equivalent in Aviation field (management, operations, maintenance) preferred.
  • Experience:
  • Typically has 2+ years of experience in Quality Records department and is seen as a SME (Subject Matter Expert) of the role.

Knowledge, Skills & Abilities:

  • Maintenance information systems knowledge desired (EmpowerMX Fleet Cycle).
  • Knowledge of Aircraft records requirements.
  • Ability to understand procedures, acting in problem solving, suggesting improvements.
  • Microsoft Office (PowerPoint, excel, word) preferred
  • Aircraft Maintenance data collection experience preferred.
  • Good customer service skills desired.
  • Demonstrates good judgment.

Working Conditions / Environment/ Special Requirements

  • Ability to work in a safe professional manner adhering to all company policies.
  • Ability to work flexible hours and different shifts if required.
  • Ability to work under demanding conditions at all times.
  • Must be able to work in hot/cold – indoor/outdoor.
  • Must be able to lift up to 30 lbs. unassisted.

GENERAL COMMITMENT FOR ALL EMPLOYEES

  • Commitment to company values and complies with department norms, policies, directives, and procedures.
  • Incorporates Lean and P3E processes and concepts into daily activities.
  • Strive for continuous improvement to processes and procedures.
  • Safeguards confidential and proprietary documents and information.
  • Satisfies work schedule requirements.
  • The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned.

Embraer is an Equal Opportunity Employer.

Skills Required

  • High school diploma or GED
  • Associate degree or equivalent in aviation management, operations, or maintenance
  • At least 2 years of Quality Records department experience
  • Subject matter expertise in the Quality Records Auditor role
  • Knowledge of aircraft records requirements
  • Ability to understand procedures and solve problems
  • Ability to work flexible hours and different shifts
  • Ability to work in hot and cold indoor and outdoor environments
  • Ability to lift up to 30 pounds unassisted
  • EmpowerMX Fleet Cycle knowledge
  • Microsoft Office proficiency
  • Aircraft maintenance data collection experience
  • Good customer service skills
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The Company
HQ: São José dos Campos
18,108 Employees
Year Founded: 1969

What We Do

A global aerospace company headquartered in Brazil, Embraer has businesses in Commercial and Executive Aviation, Defense & Security, and Agricultural Aviation. The company designs, develops, manufactures and markets aircraft and systems, providing Services and Support to customer after-sales. Since it was founded in 1969, Embraer has delivered more than 8,000 aircraft. On average, about every 10 seconds an aircraft manufactured by Embraer takes off somewhere in the world, transporting over 145 million passengers a year.

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