Lead Quality Analyst

Posted 4 Days Ago
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Quito, ECU
In-Office
Entry level
Cloud • Information Technology • Software • Analytics
Global tech consultancy blending design, engineering and AI to help businesses thrive through innovation.
The Role
Lead Quality Analyst responsible for embedding quality throughout software delivery. Develops quality strategies, identifies delivery risks, performs exploratory and cross-functional testing, guides test automation and tooling, and drives consistent testing practices across products and teams. Partners with senior stakeholders, coaches multidisciplinary colleagues, supports TDD, BDD, CI/CD, and quality metrics, and advocates for testing expertise through mentoring and industry engagement.
Summary Generated by Built In

Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than testers; they're team motivators and strive to inspire all teammates to weave quality into their mindsets and code.

Job responsibilities
  • Aim to shift quality to the left in alignment with senior client stakeholders.
  • Partner with senior stakeholders to understand the product, create a quality strategy and ensure that the teams are empowered to implement it.
  • Highlight risks to software delivery and assist in managing them alongside the leadership team.
  • Regularly carry out exploratory testing to gain insights and uncover potential risks.
  • Drive improvements for clean code, tests, testability and advice on test tools/frameworks.
  • Define, discuss and implement a program approach to testing across multiple products/services and domains, commonly referred to as “UAT”, “E2E”, etc.
  • Influence a consistent approach in automation of tests across teams in a program, e.g. nomenclature, domain boundaries, contracts between services, distinct layers, common tooling and dashboard representations in the right situation.
  • You will be nimble and alter your team's approach based on an industry's standards and regulations.
  • Coach team members across roles to help deliver better quality software and help them adopt a testing mindset.
  • Advocate QA expertise to the tech community inside Thoughtworks and throughout the broader industry, speaking at conferences and acting as a mentor for junior-level QAs.
Job qualifications
Technical Skills
  • You have worked as a Quality Analyst as part of a wider development team, pairing with Devs, Business Analysts, Infrastructure Engineers, and Designers to embed quality and testing mindsets within different roles.
  • You are comfortable with agile, code management, deployment strategies, migration strategies and release management.
  • You have extensive experience with practices such as TDD, BDD, CI/CD and models such as Test Pyramid and Swiss cheese.
  • Can drive changes to both on premise and cloud architectures for enhancing quality.
  • Strategize different types of functional and cross-functional testing including performance and security testing across various architectures and domain models.
  • You can leverage metrics in order to make improvement to lead time, deployment frequency, mean time to recovery and change fail rate.
  • You can design quality strategies and can produce one for large programs.
Professional Skills
  • You enjoy influencing teammates and senior leaders and advocating for quality as a shared team responsibility.
  • Knowledge of user experience and user research including prototyping, personas and AB testing, which can be translated into a test strategy.
  • You are passionate about ensuring the correct product is being built, not just that it is being built correctly.
  • You are a natural leader who can foster effective and inclusive teams that deliver.
  • You thrive in safe, collaborative environments where different opinions, ideas and perspectives are freely shared.
  • Advanced english level.
Other things to know
Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

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Skills Required

  • Experience working as a Quality Analyst within a multidisciplinary software development team
  • Experience partnering with developers, business analysts, infrastructure engineers, and designers to embed quality practices
  • Comfort with agile practices, code management, deployment strategies, migration strategies, and release management
  • Extensive experience with TDD, BDD, CI/CD, Test Pyramid, and Swiss cheese testing models
  • Ability to improve quality across on-premise and cloud architectures
  • Experience strategizing functional, cross-functional, performance, and security testing
  • Ability to use quality metrics including lead time, deployment frequency, mean time to recovery, and change fail rate
  • Ability to design quality strategies for large programs
  • Knowledge of user experience, user research, prototyping, personas, and A/B testing
  • Advanced English proficiency
  • Ability to influence senior leaders, coach teammates, and foster inclusive collaborative teams

Thoughtworks Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thoughtworks and has not been reviewed or approved by Thoughtworks.

  • Leave & Time Off Breadth Paid time off includes vacation accrual from day one with rollover, personal/sick days, development and service days, and a long‑tenure paid sabbatical. Policies also emphasize comprehensive leave for rest, illness, and rejuvenation.
  • Healthcare Strength Health coverage spans medical, dental, and vision and often extends to families, complemented by mental‑health support through Lyra and Headspace. In some regions, private providers and wellness rewards further bolster healthcare access.
  • Parental & Family Support Parental leave is positioned as generous across regions, with fully paid options in some markets and a comprehensive fertility policy. Adoption and broader family supports are also highlighted.

Thoughtworks Insights

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The Company
HQ: Chicago, IL
7,674 Employees
Year Founded: 1993

What We Do

We are a global technology consultancy that delivers extraordinary impact by blending design, engineering and AI expertise. For 30 years, our commitment to design-led thinking, engineering excellence and innovation means we prioritize people, build teams with strong technical foundations and embed AI into every step of the process – not just as a tool but as a mindset. It’s this approach that sets us apart, sparks bold ideas and empowers us to drive real, lasting innovation. We’re not preparing for the future – we’re defining it.

Why Work With Us

As technologists, we have a unique role to play in how technology should benefit all of society, pursuing a more equitable future. Part of that role is to continuously educate ourselves on the issues that matter to the causes we believe in. We recognize our privilege and strive to see the world from the perspective of the most vulnerable.

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