Jobs at Thoughtworks

Support daily BeachOS operations by onboarding unassigned consultants, tracking pod progress, managing feedback and availability cadences, analyzing consultant journeys, identifying workflow friction, and developing standardized processes. Track workforce KPIs such as time on beach, upskilling success, deployability, and capacity flow. Assist with dashboarding, operational automation, stakeholder coordination, and executive reporting across staffing, people, operations, and engineering teams.

Serve as the bridge between clients and software delivery teams by defining product outcomes, facilitating workshops, eliciting and modeling requirements, creating personas and user stories, managing product backlogs, and supporting software roadmaps and release planning. Collaborate with technical and business stakeholders to deliver custom applications, mentor analysts, and promote Agile, Lean, and Continuous Delivery practices.

Lead Thoughtworks’ UKI Data and AI practice, driving complex deal solutioning, pricing, delivery outcomes, sales pipelines, and P&L performance. Build and scale teams, develop production AI and agentic delivery capabilities, manage executive client relationships, and advise on AI strategy, governance, risk, and regulation. The role combines technical architecture expertise with commercial leadership, team development, capacity planning, and strategic workshop facilitation.

Develops workforce supply strategies, staffing forecasts, and capacity plans across accounts and regions. Optimizes bench levels, utilization, billable headcount, rotations, hiring, upskilling, and talent mobility. Maintains staffing data integrity, enforces fulfillment and staffing SLAs, reduces revenue leakage, and presents predictive dashboards to leadership. Partners with Sales, Delivery, Talent Acquisition, Learning and Development, HR, Finance, and market leaders to align talent supply with business demand.

The Business Development Manager at Thoughtworks will lead client growth by managing new opportunities, building relationships, and driving high-value sales in enterprise IT services, particularly within healthcare and public sectors.

Leads business development and enterprise sales in Thailand for digital transformation, custom software, data, and managed services. Responsibilities include prospecting, developing executive relationships, shaping complex deals, managing proposals and negotiations, closing high-value opportunities, expanding accounts, and building a qualified sales pipeline. The role focuses on retail conglomerates and requires collaboration with delivery, architecture, marketing, and cloud alliance teams.

Build, deploy, maintain, and monitor scalable machine learning systems, infrastructure, pipelines, and applications. Collaborate with data scientists, engineers, clients, and stakeholders to deliver ML solutions, lead functional workstreams, explore emerging tools, address technical challenges, and mentor team members. Apply MLOps, CI/CD, cloud and on-premises infrastructure, model training, deployment, monitoring, and evaluation practices while contributing to the organization’s machine learning strategy.

Infrastructure Engineer responsible for designing, implementing, and improving enterprise and web-scale infrastructure. The role involves cloud platforms, DevOps, Infrastructure as Code, application hosting, CI/CD, monitoring, security, and automation. The engineer collaborates with software delivery teams and clients, develops technical roadmaps, establishes continuous delivery processes, and advises engineering leadership on scalable, secure solutions.

Designs, implements, and improves client infrastructure and cloud platforms through hands-on DevOps, platform engineering, automation, and continuous delivery. The role develops technical roadmaps, manages Kubernetes and AWS environments, establishes infrastructure controls, monitors delivery quality, and advises client engineering leadership. It also requires collaboration across technical and business teams, consulting expertise, and the ability to communicate complex concepts to nontechnical stakeholders.

Supports application systems through incident management, troubleshooting, monitoring, alerting, logging, and root-cause analysis. The role applies continuous delivery practices to improve system stability, availability, and software quality while collaborating with client teams. It includes structured training, exposure to DevOps, ongoing technical learning, and participation in a rotating 24x7 support schedule.

Supports cloud infrastructure by investigating incidents, preparing root-cause reports, communicating with clients, writing infrastructure and observability code, documenting runbooks, monitoring service KPIs, and assisting development teams with reliability improvements. The role includes structured training through a first-year development program and participation in a rotating 24/7 support team.

Manage the end-to-end procure-to-pay process, including invoice processing, employee reimbursements, supplier and employee communications, payments, bank reconciliations, and month-end close support. The role supports Finance Operations across North and Latin America, ensuring compliance with company policies and SOX regulations. This is a fixed-term maternity leave coverage position requiring accounting knowledge, Excel proficiency, English communication, organization, autonomy, and attention to detail.

Lead Infrastructure Engineer Consultants design and implement cloud, platform, and infrastructure solutions for clients. They develop technical roadmaps, automate infrastructure and software delivery, establish continuous delivery controls, monitor technical quality, and guide DevOps, cloud, and infrastructure engineering practices. The role involves advising client leadership, collaborating across teams, designing scalable hosting platforms, and implementing secure, innovative solutions. Singapore citizenship is required due to client security requirements.

Supports application systems through incident management, debugging, monitoring, alerting, root-cause analysis, reporting, and continuous delivery. Implements bug fixes and enhancements, maintains system stability and availability, and contributes to DevOps practices using cloud platforms, CI/CD tools, databases, logging, and monitoring technologies. Collaborates with client teams in Agile environments and participates in a rotating 24x7 support schedule.

Leads AI engineering teams delivering scalable, production-ready generative AI and agentic solutions. Provides architectural and technical direction, oversees RAG pipelines, vector database integration, model optimization, testing, guardrails, responsible AI, monitoring, and documentation. Collaborates with product and business stakeholders, reviews designs and code, mentors engineers, and shapes technical roadmaps and engineering practices.

Provide senior-level application support for complex systems by managing incidents, monitoring application performance, debugging issues, implementing corrective actions, and supporting continuous delivery. The role uses DevOps tools, cloud platforms, containerization, logging, databases, and CI/CD practices to maintain system stability and availability. Responsibilities also include delivering tested bug fixes and enhancements, advocating for security and cloud best practices, mentoring junior colleagues, contributing to technical communities, and participating in a 24x7 support rotation.

Supports global software procurement and asset lifecycles, including supplier onboarding, purchase orders, renewals, vendor coordination, invoice resolution, cost allocation, AWS account provisioning, license tracking, and compliance. Collaborates with Finance, Accounts Payable, Legal, GITS, InfoSec, and external vendors while learning procurement operations, software asset management, financial governance, and contract administration.

Designs, implements, and improves client infrastructure, hosting platforms, cloud environments, and application delivery processes. The role assesses existing systems, develops technical roadmaps, establishes continuous delivery controls, and advises clients on DevOps, platform engineering, security, and infrastructure automation. It also requires collaboration with engineering, infrastructure, network, security, and IT leadership teams while communicating technical concepts to nontechnical stakeholders.

Lead hands-on AIOps architecture and engineering for APAC client engagements. Design production-grade observability, intelligent alerting, AI-assisted triage, RCA, retrieval, and runbook automation solutions. Build integrations, data pipelines, agentic workflows, evaluation pipelines, and cloud infrastructure while applying software engineering, SRE, DevOps, testing, and governance practices. Advise clients, support technical pre-sales and proposals, mentor engineers, and connect regional projects with global AIOps capabilities.

Design, build, and deploy production generative AI applications using RAG, agents, and multi-agent systems. Collaborate with AI/ML, software, product, design, and data teams to deliver scalable and reliable solutions. Make architectural decisions, optimize performance and cost, review code, apply cloud and LLMOps practices, and mentor junior engineers while contributing to engineering standards.