We are seeking an experienced Lead QA Analyst with strong domain expertise in Cards & Payments, specializing in transaction reconciliation, clearing, settlement, and card management platforms. The ideal candidate will lead functional and end-to-end testing activities for payment processing systems, ensuring high-quality delivery across Visa and other payment network integrations. The role requires close collaboration with business, operations, technology teams, and external vendors to validate payment transaction flows and ensure seamless system implementation.
Key Responsibilities- Lead functional, integration, system, and user acceptance testing activities for Cards & Payments applications.
- Validate end-to-end transaction processing including authorization, clearing, settlement, chargebacks, reversals, and adjustments.
- Design and execute test strategies, test plans, test scenarios, and test cases for payment processing systems.
- Perform reconciliation testing across Visa and other payment network interfaces.
- Validate transaction settlement processes and investigate reconciliation exceptions and settlement discrepancies.
- Conduct SIT, UAT, regression, and production validation testing.
- Review business requirements, functional specifications, and process flows to ensure complete test coverage.
- Collaborate with business analysts, developers, vendors, and stakeholders to resolve functional and production issues.
- Support implementation and testing of Card Management Platforms (CMP) and payment processing applications.
- Track defects, perform root cause analysis, and drive resolution through closure.
- Support post-production releases, stabilization activities, and production issue management.
- Provide status updates, testing metrics, and risk assessments to project stakeholders.
- 8 to 12 years of experience in QA/Test Management within Banking or Financial Services.
- Strong knowledge of Card Payment Processing lifecycle.
- Hands-on experience in Transaction Reconciliation, Clearing, and Settlement processes.
- Experience testing Card Management Platforms (CMP) and payment processing systems.
- Good understanding of Visa transaction processing and payment network operations.
- Experience in testing card issuing, acquiring, dispute management, and chargeback processes.
- Strong knowledge of payment transaction flows, settlement files, and reconciliation reporting.
- Experience with defect management and test management tools.
- Strong analytical, stakeholder management, communication, and problem-solving skills.
- Ability to coordinate with business users, technology teams, and external vendors.
- Experience with Visa, Mastercard, GPN, Alto, Artajasa, or similar payment networks.
- Exposure to card switching, payment gateways, and merchant acquiring platforms.
- Experience leading SIT and UAT activities.
- Knowledge of Agile methodology and QA best practices.
- Banking and Cards domain certifications are a plus.
- Lead QA Analyst / Test Lead with Cards & Payments domain expertise.
- Strong background in reconciliation, clearing, settlement, and payment transaction testing.
- Experience supporting card management platform implementations and payment transformation programs.
- Proven experience working with Banking and Financial Services clients.
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Candidate Application Notice
Skills Required
- 8 to 12 years of experience in QA or test management within banking or financial services
- Strong knowledge of the card payment processing lifecycle
- Hands-on experience with transaction reconciliation, clearing, and settlement processes
- Experience testing card management platforms and payment processing systems
- Understanding of Visa transaction processing and payment network operations
- Experience testing card issuing, acquiring, dispute management, and chargeback processes
- Knowledge of payment transaction flows, settlement files, and reconciliation reporting
- Experience with defect management and test management tools
- Strong analytical, stakeholder management, communication, and problem-solving skills
- Ability to coordinate with business users, technology teams, and external vendors
- Experience with Visa, Mastercard, GPN, Alto, Artajasa, or similar payment networks
- Exposure to card switching, payment gateways, and merchant acquiring platforms
- Experience leading system integration testing and user acceptance testing
- Knowledge of Agile methodology and QA best practices
- Banking and cards domain certifications
Synechron Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synechron and has not been reviewed or approved by Synechron.
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Fair & Transparent Compensation — Pay is frequently characterized as competitive, particularly relative to large service-consulting peers and in certain in-demand skill areas. Compensation sentiment appears strongest when staffing is stable on strong client engagements and for market-aligned roles in major hubs.
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Healthcare Strength — Healthcare coverage is often portrayed as a strong point in the U.S., with broad coverage and relatively favorable out-of-pocket experiences. Core medical, dental, and vision options are consistently described as meeting or exceeding a baseline expectation for consulting roles.
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Equity Value & Accessibility — Equity was made broadly accessible through a company-wide RSU grant tied to a major revenue milestone. This is positioned as a notable upside even if it is framed as a one-time recognition event rather than an ongoing program.
Synechron Insights
What We Do
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,700+, and has 48 offices in 19 countries within key global markets. For more information on the company, please visit our website: www.synechron.com.
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