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COO Regulatory Operations Group is a global team operating in over 20 countries, providing essential support to key business lines including Markets, Services, and Wealth Management. We provide an array of services to enable client lifecycle transactions; from relationship establishment, supporting the data demands surrounding instruments and delivering non-financial reporting to our regulators.
The Regulatory Operations Change Team, within the Chief Operating Office & Corporate Shared Services function, is responsible for the execution of regulatory change initiatives, including:
- Implementation of new regulations and changes to existing regulations
- Remediate issues noted by regulators and auditors
- Build controls strategic framework
Role Overview
We are seeking a highly organized and experienced change manager to support the execution of Non-Financial Regulatory Reporting project portfolio. This role will be responsible for supporting the planning, and execution of change management activities related to both the implementation of new regulations and automation of existing reporting processes. The ideal candidate will have a solid understanding of regulatory reporting requirements, markets practices, and proven experience in running change initiatives in a fast-paced environment. This role is crucial for ensuring the firm's compliance with evolving regulations, minimizing regulatory risk, and maintaining a competitive edge in the global markets.
Responsibilities
- Support the Change Management Lead in the direct management of multiple regulatory reporting projects, ensuring alignment with strategic objectives and regulatory requirements.
- Work closely with business functions (e.g., Operations, Middle Office, Front Office, Technology, Compliance, Legal and Finance) to execute necessary process, and technology change.
- Establish the governance of program / projects including facilitation of working groups, ensuring effective decision-making and alignment on priorities.
- Identify key project risks, whether stated or not, and escalate accordingly, mitigating potential delays and cost overruns.
- Ensure that the delivery from the workstreams/projects meets requirements and is to the appropriate quality, on time and within budget, in accordance with the program plan and governance, minimizing regulatory penalties and reputational damage.
Qualifications
- Minimum of 12 to 20 years of financial services experience, with a focus on global markets trading and investment banking operations.
- Demonstrated knowledge of capital markets products, including cash securities, exchange-traded derivatives, and OTC derivative products.
- Demonstrated knowledge of one or more non-financial regulatory reporting regulations - EMIR, SFTR, MiFID II/MiFIR, etc.
- Demonstrated experience in the successful implementation of projects, operational process change and improvement.
- Experience in working with cross-functional teams including business management, middle office, compliance, legal and technology.
- Experience in collecting, defining, and documenting business and technology requirements, test plans and other project management artifacts.
- Experience in consulting with project stakeholders, including the skills to facilitate compromises and resolve conflicting requirements. Strong consulting and stakeholder management skills and the ability to build and foster internal relationships
- Knowledge and a technical understanding of securities processing including product, process and system knowledge.
- Strong Microsoft Office skills; including Visio and Project
Competencies
- Execution/delivery focus with a willingness to challenge the status-quo and drive continuous improvement in change management processes.
- Strong organizational and program management skills. Flexibility to handle changing priorities proactively and manage multiple projects simultaneously.
- Excellent oral and written communication skills and ability to facilitate discussions and present to stakeholders.
- Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements.
- A strong knowledge of the techniques for planning, monitoring, and controlling programs and resources.
- Ability to quickly grasp and master new concepts/requirements and related product/functional knowledge.
- Ability to learn/understand some technical implications of system design.
- Ability to work independently, multi-task, and take ownership of various parts of a project or initiative.
- Excellent analytical and problem-solving skills, with the ability to identify root causes and develop effective solutions to complex challenges
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Job Family Group: Finance------------------------------------------------------
Job Family:Regulatory Reporting------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Business Acumen, Change Management, Constructive Debate, Data Analysis, Financial Acumen, Internal Controls, Issue Management, Process Execution, Regulatory Management, Regulatory Reporting.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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Skills Required
- 12 to 20 years of financial services experience, focused on global markets trading and investment banking operations
- Knowledge of capital markets products, including cash securities, exchange-traded derivatives, and OTC derivatives
- Knowledge of one or more non-financial regulatory reporting regulations, such as EMIR, SFTR, or MiFID II/MiFIR
- Experience implementing projects and operational process change or improvement
- Experience working with business management, middle office, compliance, legal, and technology teams
- Experience collecting, defining, and documenting business and technology requirements, test plans, and project management artifacts
- Consulting, stakeholder management, compromise facilitation, and conflict resolution skills
- Knowledge and technical understanding of securities processing, products, processes, and systems
- Strong Microsoft Office skills, including Visio and Project
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
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