Lead Program Manager

Posted 3 Hours Ago
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Toronto, ON, CAN
Hybrid
Expert/Leader
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Be Yourself at Work, Make a Difference, and Act with Integrity are our values at Capco.
The Role
Lead a complex, multi-entity capital markets transformation to expand Canadian fixed income infrastructure. Align business, technology, operations, and regulatory stakeholders; manage dependencies, risks, and governance; provide executive reporting and steer steering-committee decisions to ensure successful onboarding of market participants.
Summary Generated by Built In

The Role

We are supporting a leading capital markets client through a critical market infrastructure transformation initiative focused on expanding the Canadian Fixed Income ecosystem and onboarding key market participants to strategic clearing and repo services. As a Lead Program Manager, you will be responsible for driving the successful delivery of this complex, high-profile program while aligning multiple organizations, stakeholder groups, and governance bodies around a shared vision and outcome.

This role requires a strategic leader who can operate across organizational boundaries, harmonizing priorities, delivery plans, and stakeholder expectations within a complex multi-entity environment. Acting as the central point of coordination, you will ensure that business, technology, operational, and regulatory objectives remain aligned while driving successful program execution.

You will serve as a trusted advisor to senior leadership, helping to establish a unified approach across organizations, navigate competing priorities, manage critical dependencies, and provide transparent governance and reporting to executive stakeholders and steering committees.

What You'll Do

  • Lead the end-to-end delivery of a large-scale capital markets transformation program, ensuring successful onboarding of key market participants and achievement of strategic business objectives
  • Establish and maintain alignment across multiple organizations, business units, and stakeholder groups, creating a unified program vision and coordinated delivery approach
  • Identify, manage, and mitigate critical dependencies, risks, and interdependencies across workstreams to ensure challenges within one area do not impact overall program success
  • Break down organizational silos and facilitate collaboration between business, operations, and technology teams to ensure processes, operating models, and technical solutions are fully integrated and aligned
  • Provide executive-level governance, stakeholder management, and strategic reporting, including presenting recommendations, managing escalations, and supporting steering committee decision-making

What We're Looking For

  • Proven experience (at least 15 years) leading complex enterprise transformation programs within Capital Markets, Financial Services, Market Infrastructure, or other highly regulated environments
  • Strong track record managing cross-functional and cross-organizational initiatives involving multiple stakeholder groups, governance forums, and executive sponsors
  • Demonstrated experience managing program dependencies, resolving competing priorities, and aligning diverse teams toward a common strategic objective
  • Exceptional stakeholder management, executive communication, and influencing skills, with experience presenting to senior leadership, steering committees, boards, or regulatory stakeholders

Bonus Points For

  • Experience within Fixed Income, Repo, Clearing, Settlement, Custody, or broader Capital Markets infrastructure environments
  • Knowledge of market infrastructure organizations, financial market utilities, or regulatory-driven transformation initiatives
  • Experience supporting programs involving multiple legal entities, operating models, or governance structures
  • Familiarity with large-scale infrastructure modernization, operational resilience, or market expansion initiatives
  • Consulting or client-facing experience delivering strategic transformation programs for financial services organizations

Why Join Capco

  • Deliver high-impact technology solutions for Tier 1 financial institutions
  • Work in a collaborative, flat, and entrepreneurial consulting culture
  • Access continuous learning, training, and industry certifications
  • Be part of a team shaping the future of digital financial services
  • Help shape the future of digital transformation across FS & Energy

Benefits

  • Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment
  • Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with employer contribution matching options
  • Virtual Health Care – Company-paid program available to employees and their dependents/partners
  • Parental Leave Top-Up – Enhanced parental leave benefits available from Day 1 of employment
  • Wellness Support – Fitness reimbursement benefit to promote health and well-being
  • Business Coach from Day 1 – Personalized one-on-one coaching to support career growth, accelerate development, and help achieve your professional goals at Capco

Why This Role Is Open

We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

Inclusion at Capco

We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.


Skills Required

  • At least 15 years leading complex enterprise transformation programs within Capital Markets, Financial Services, Market Infrastructure, or other highly regulated environments
  • Proven track record managing cross-functional and cross-organizational initiatives involving multiple stakeholder groups, governance forums, and executive sponsors
  • Experience managing program dependencies, resolving competing priorities, and aligning diverse teams toward common strategic objectives
  • Exceptional stakeholder management, executive communication, and influencing skills; experience presenting to senior leadership, steering committees, boards, or regulatory stakeholders
  • Experience within Fixed Income, Repo, Clearing, Settlement, Custody, or broader Capital Markets infrastructure environments
  • Knowledge of market infrastructure organizations, financial market utilities, or regulatory-driven transformation initiatives
  • Experience supporting programs involving multiple legal entities, operating models, or governance structures
  • Familiarity with large-scale infrastructure modernization, operational resilience, or market expansion initiatives
  • Consulting or client-facing experience delivering strategic transformation programs for financial services organizations

What the Team is Saying

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Chris

Capco Compensation & Benefits Highlights

  • Healthcare Strength Health, dental, vision, EAP and fitness support are described as solid, reinforced by a global wellbeing program with mental‑health resources and financial‑wellness content.
  • Leave & Time Off Breadth Vacation & Paid Time Off and Sick Leave are characterized as strong, with flexible, hybrid working and family‑friendly policies also highlighted.
  • Parental & Family Support Parental leave is presented as a strong point alongside adoption, fertility and childcare benefits, with exact terms varying by country and role.

Capco Insights

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The Company
HQ: London
6,000 Employees
Year Founded: 1998

What We Do

Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.

Why Work With Us

We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture

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Capco Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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