Lead Product Owner

Description and Requirements
Role Value Proposition
This role is for the Lead Product Owner (PO) for Disability Product Partnership within the U.S. Group Benefits, Disability Solution Train (DST), Disability Claim Processing Catalyst Release Train.
Key Responsibilities

• Defining, in close alignment with Disability Claim Platform vendor and internal subject matter experts, Product Partnership scope that enhances the Disability claim experience.

• Supporting the Product Manager in the execution of the Product Partnership Strategy.
• Coordinating support across business, IT, Claims, operational readiness teams including Training, Marketing and potential vendor partners during the implementation and execution of Product Partnership scope.
• Creating & prioritizing User Stories in support of the features and capabilities that will result in accelerated enablement of Product Partnership scope.
• Managing, Tracking and Reporting on vendor licensing.
• Supporting, as necessary, Product Upgrades, including, feature impact assessment and delivery.
• Provide periodic progress & status updates on Product Partnership, Licensing and, as necessary, Product Upgrades.

Essential Business Experience and Technical Skills
The Product Owner (PO) is responsible for prioritizing the stories to be developed by the agile team so the team can incrementally develop valuable solutions that maintain conceptual and technical integrity. Individuals in this role are responsible for working in a team of agile teams that contribute to larger solutions. While they collaborate with their agile team members to define stories, the PO has the responsibility for prioritizing the Team Backlog to streamline execution.
The PO has the responsibility for accepting the team's work as done. As such, you help the team realize its commitment to quality. You provide complete visibility into processes, priorities, and workflow, and ensure it is sequenced correctly. You create shared understanding and clarity to reduce operational friction and provide the team with a clear view of their environment. This is a critical role with significant accountability to build and manage relationships and responsibilities across businesses stakeholders and within the team.
POs work closely with the Scrum Master, Product Management, Customers, Business Owners, team members and other stakeholders to create viable and sustainable plans, and constantly seek feedback from multiple stakeholders and incorporate it into the solutions. POs share accountability with Product Managers for delivery outcomes and make decisions to solve product related problems.
You lead the creation of business scenarios and supporting details for stories and related testing, so they are clearly understood by fellow team members. As needed, you will work with Product Managers, to slice epics into features, and with the team as a content expert, partner to create and prioritize stories. POs strategically solution at the team level in service of the broader ART-level solution, and do so by partnering with Product Management and other Product Owners within the ART. POs are effective at helping the team deliver on its commitments by: working with others to actively explore solution options, ensuring decisions are taken by those with accountability for delivering outcomes, and dedicating their effort to delivering value, that meet the needs of MetLife's customers and our business goals.

• Work with Product Managers to understand customer needs and business objectives that inform features and stories.
• Ensure work focuses on those stories with a maximum value, aligned with product strategy, roadmap, and key milestones
• Help define, refine, prioritize, and accept the work delivered by an Agile team to ensure the outcome meets the defined feature acceptance criteria while the team works at a sustainable pace
• Answer questions from the agile team so the team's work flows without delay.
• Collaborate with POs on other teams to help the ART achieve its shared objectives.
• Make decisions to solve product related problems, trade-off discussions, to stay on track to committed outcomes. (Acceptance, prioritizing, making trade-offs, etc.)

The salary range for applicants for this position is 89600 - 119500.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
89600 - 119500