Lead Product Manager

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Integrity tech team is a passionate team, responsible for ensuring that transactions and users on our platform are safe, protected, and genuine. We make an impact by optimizing user experience and limiting revenue leakage. Our team is made up of cross-functional team members across product, engineering, design, data science, analytics, and business.

This role is based in Bangalore and reporting to the Head of Product - Identity.

We are working in a Hybrid Model - 3 days WFO.

Get to Know the Role

We are looking for an experienced product leader with a strong background in identity, authentication, fraud prevention, and KYC/AML within financial services. You should be a critical thinker, data-driven, and an excellent communicator who thrives in a fast-paced environment. It is an Individual Contributor role. At Grab, we value creative problem-solvers who push boundaries, take ownership, and embrace learning from failures. You will be responsible for driving the end-to-end strategy, development, and execution of KYC/KYB solutions, collaborating with cross-functional teams, and ensuring a seamless and secure user experience.

The Critical Tasks You Will Perform

• Lead the strategy, roadmap, and execution for KYC/KYB solutions, aligning them with business goals and regulatory requirements.
• Collaborate with engineering, compliance, data, and design teams to develop secure and user-friendly identity verification processes.
• Utilize data-driven insights to optimize fraud prevention strategies and enhance conversion rates.
• Define success metrics, track key performance indicators, and run experiments to improve KYC/KYB experiences.
• Stay updated on industry trends, regulatory frameworks, and emerging technologies to keep Grab at the forefront of identity and fraud prevention.`

Qualifications

The Essential Skills You Will Need

• 9+ years of product management experience, with at least 5 years in identity verification, authentication, or fraud prevention in fintech or e-commerce.
• Strong understanding of KYC/KYB processes, compliance regulations, and scalable implementation strategies.
• Proven ability to lead and launch user verification, authentication, and fraud detection platforms.
• Excellent problem-solving, analytical, and communication skills with a data-driven mindset.
• Ability to work in a high-growth, fast-paced environment while managing multiple priorities effectively.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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