About the Team/Role
The Lead Product Manager evaluates business opportunities to define and optimize the product portfolio through analysis and understanding of targeted markets, market trends, new technology, customer business issues and the competitive environment. Applies broad knowledge of company product capabilities and service offerings with in-depth analysis of market position to create and expand the portfolio of products and solution alternatives. Works closely with product development to create products and validates early product definitions with customers. Uses technical expertise and extensive industry experience to formulate product strategies and identify new product opportunities. Responsible for developing project plans designed to address customer needs and/or expand market share.
Core Focus: Lead cross-functional execution and strategy for core benefits administration and enterprise identity/login experiences, blending high-level stakeholder alignment with hands-on technical delivery.
How you’ll make an impact
Key Technical & Tactical Execution
Agile Execution: Deep knowledge of Agile delivery, operating independently to write epics, define user stories, unblock development teams, and manage backlogs.
Tool & AI Proficiency: Daily expertise in modern product tools (e.g., Jira, Confluence) and actively leveraging AI tools to accelerate work.
User Experience: Strong focus on user-centered design, dedicated to optimizing user journeys and continuously improving the overall experience for end-users.
Strategic Ownership & Stakeholder Leadership
Product "GM" Mindset: Strategic ownership of product vertical success, ROI, margin gain, and cost/benefit analysis.
Roadmap & Prioritization: Balanced approach to technical delivery, GTM, and resource allocation (e.g., managing trade-offs between core innovation, custom client requests, and operational support).
Voice of Customer (VOC): Proven experience hosting Customer Advisory Boards (CABs) and anticipating unstated customer needs.
Cross-Functional Alignment: Exceptional ability to align matrixed stakeholders—including Security, Compliance, Operations, Legal, Client Services, and the Commercial & Strategy teams—from early ideation through launch.
Communication & Evangelism: Exceptional storytelling and public speaking skills (live or webinar), with an energetic, personable style that simplifies complex ideas for any audience.
Data-Driven Decision Making: Clear record of measuring product success through explicit usage, adoption, and financial metrics.
Experience you’ll bring
Product Experience: 8+ years of senior digital product management experience (SaaS, Web, Mobile) spanning both consumer-facing (B2C) and client-facing (B2B) applications.
Domain Expertise: Direct experience in Benefits Administration or the broader Health and Benefits space.
Scale, Complexity & Mindset: Proven track record operating within matrixed, large enterprise environments supporting diverse client segments, paired with the proactive, adaptable, and hands-on drive needed in a fluid, startup-like environment.
Education: Bachelor’s degree or higher required.
Skills Required
- 8+ years of senior digital product management experience across SaaS, web, or mobile products
- Experience spanning both consumer-facing B2C and client-facing B2B applications
- Direct experience in benefits administration or the broader health and benefits space
- Experience operating in matrixed, large enterprise environments with diverse client segments
- Bachelor's degree or higher
- Deep knowledge of Agile product delivery, including epics, user stories, development team support, and backlog management
- Experience with Jira, Confluence, and modern AI productivity tools
- Strong user-centered design and user journey optimization experience
- Experience with product strategy, roadmap prioritization, ROI, margin, and cost-benefit analysis
- Experience hosting Customer Advisory Boards and gathering customer insights
- Exceptional stakeholder alignment, storytelling, and public speaking skills
- Experience measuring product success through usage, adoption, and financial metrics
WEX Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WEX Inc. and has not been reviewed or approved by WEX Inc..
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Leave & Time Off Breadth — Leave offerings are portrayed as a standout, with generous PTO and additional paid time for volunteering. Time-off flexibility is also positioned as a meaningful part of the overall rewards experience.
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Retirement Support — Retirement benefits are presented as strong, including a 401(k) match that is described as competitive. This element appears to materially strengthen the total rewards package even when cash compensation feels less compelling.
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Strong & Reliable Incentives — Variable compensation is sometimes framed positively through bonuses and uncapped earning potential in sales-oriented roles. Stock options are also cited as an additional reward component that can improve perceived total compensation.
WEX Inc. Insights
What We Do
We simplify complex payment systems for fleets, corporate payments, and healthcare—unlocking insights, opportunities, and efficiencies to give you greater control of your business. Powered by the belief that complex payment systems can be made simple, WEX (NYSE: WEX) is a leading financial technology service provider across a wide spectrum of sectors, including fleet, travel and healthcare. WEX operates in more than 10 countries and in more than 20 currencies through approximately 4,900 associates around the world. WEX fleet cards offer approximately 14 million vehicles exceptional payment security and control; our travel and corporate solutions business processes over $35 billion of purchase volume annually; and the WEX Health financial technology platform helps 343,000 employers and more than 28 million consumers better manage healthcare expenses.
