We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!
Who we are
Collaboration is the core of our Product, Design, and Research teams. We partner with Engineering to develop seamless, efficient, best-in-class products that power the Mindbody platform. We help our customers run and scale their businesses at every interaction, from scheduling to point of sale to client booking and more. We innovate so our customers can grow.
About the right team member
We’re looking for a passionate and experienced Lead Product Manager to help define and execute the product strategy at Mindbody.
About the role
- Develop a vision and roadmap to significantly improve value and adoption of the Messenger AI product as a CX and CRM tool for Fitness and Wellness businesses.
- Formulate and align on a coherent and substantiated strategy for how Messenger AI fits into Mindbody’s overall CRM solution, benefits customers, and plays into the wellness/fitness consumer lifecycle.
- Lead Engineering, Design, and GTM team to excellent and high velocity execution against roadmap.
Skills & experience
- You are a seasoned product manager with a track record of shipping impactful, well-loved web and mobile products.
- B2B experience, especially in CX or CRM areas is helpful.
- You have hands-on experience and genuine interest working with Generative AI. You are familiar with capabilities, APIs, frameworks, and limitations of LLMs.
- Bonus points if you have direct experience developing GenAI projects!
- You demonstrate high ownership, agency, and urgency to build great products and businesses.
- You can think and act holistically across customer research, data analysis, design, technical architecture, and GTM.
- Bonus points if you have created successful businesses or commercialized side projects!
- You are technically and analytically savvy, with knowledge about how products are built and are comfortable defining, querying, and interpreting your own data.
- You’re experienced with an agile discovery and development process and working collaboratively in full-stack product teams.
- You have a track record of delivering product value quickly and iteratively, learning from customers, data, and experiments.
- You have a proven track record as strong communicator, influencer, and cross-functional partner.
- You have strong product intuition based on experience, but reinforce this through a deep understanding of user feedback and analytical data.
Pay transparency
It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The base salary range for this position in the United States is $160,000 to $210,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Mindbody, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Top Skills
What We Do
Mindbody believes all people, everywhere deserve to realize their most well self. Everything we do—every product, every support call, every line of code—is focused on bringing those moments of connection and renewal to life. We connect Mindbody wellness professionals around the world, with millions of people seeking transformative experiences.
The meaning of ‘wellness’ has evolved significantly over the last century. Wellness is now a holistic concept, encompassing all aspects of a person’s wellbeing. In championing inclusion, diversity and access throughout everything we do, we’re able to produce innovative and intuitive solutions for wellness seekers and providers, regardless of where they are on their wellness journey.
Mindbody is based in San Luis Obispo, CA, with satellite offices in India, Australia, and the United Kingdom. Team members also work remotely across the globe. For more information, visit our company site at company.mindbodyonline.com or our career site at company.mindbodyonline.com/careers.
Mission: We help people lead healthier, happier lives by connecting the world to wellness.
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