Jobs at MINDBODY

The Technical Account Manager provides technical support and relationship management for customers, ensuring they effectively utilize Mindbody solutions to meet their business needs and improve efficiencies.

The SMB Account Executive will drive revenue growth through consultative sales, customer outreach, product demonstrations, and pipeline management using Salesforce.

As a Senior Software Engineer, you'll build AI-powered features, integrate LLMs, design scalable systems, mentor teammates, and collaborate to enhance user experiences.

Manage and develop technical support teams, oversee workforce and BPO partnerships, monitor quality and performance metrics, resolve escalations, drive process improvements, support hiring, and lead cross-functional initiatives to improve customer support outcomes.

As an SMB Account Executive, you'll drive new revenue growth through high-volume outbound sales efforts, managing the full sales cycle and achieving KPIs in a competitive wellness technology landscape.

Manage a portfolio of Mindbody customers as a single technical contact, advising on product usage, integrations, and workflow improvements. Resolve complex issues, educate customers on best practices, coordinate cross-functional resources, and track engagement metrics to drive customer success and adoption.

The Lead Product Marketing Manager will oversee product launches, create compelling content, manage communications, and collaborate across teams to drive growth.

The role supports onboarding and configuration efforts for clients, translating product features into actionable solutions, and enhancing client satisfaction through proactive problem-solving and communication.

As an Associate Technical Account Manager, you will support Technical Account Managers with customer implementations, ensure service quality, identify improvement opportunities, and manage client interactions effectively.

Lead a team of designers to create exceptional omni-channel user experiences, focusing on wellness and technology integration. Drive product design strategy and user-centric decision-making while managing complex workflows and improving operational efficiency.

As an SMB Sales Specialist, you'll lead outbound sales efforts, connecting with potential clients, managing the sales journey, and exceeding revenue goals in the health, wellness, and beauty sectors.

Provide frontline technical support to English- and Italian-speaking customers via phone, email, and chat. Troubleshoot basic product issues, document interactions, follow knowledge processes, escalate complex issues, educate customers on features, and obtain Level 1 Technical Support Certification. Work UK business hours.

Lead the B2C lifecycle marketing program, manage campaign development, report on metrics, and collaborate with cross-functional teams to enhance customer engagement and retention.

Lead and own B2C lifecycle programs (Braze), plan and optimize campaigns and experiments, support B2B communications (Marketo), collaborate cross-functionally, track lifecycle metrics, and improve automation and scalability.

As Lifecycle Marketing Analytics Lead, you will manage B2C lifecycle programs, oversee campaign development and performance analysis, collaborate with cross-functional teams, and drive engagement and retention through personalized campaigns.

As a visual designer, you'll create on-brand marketing assets, collaborate with teams, design marketing collateral, and manage multiple projects efficiently while applying design principles and brand standards.

As a Staff Software Engineer, you'll lead technical execution across teams, design microservices, improve cloud deployments, and mentor engineers while focusing on architecture and delivery.

As a Senior Backend Software Engineer, you'll design scalable data pipelines and cloud solutions, ensuring data quality and governance while mentoring engineers and collaborating on cross-functional projects.

The Strategic Account Coordinator supports day-to-day operations for the Strategic Accounts team, ensuring accurate reporting, data management, and client initiative execution. Responsibilities include managing Salesforce records, processing requests, addressing operational inefficiencies, and assisting with projects under team leadership.

Lead strategy and execution for a unified CRM and growth platform: define roadmap, lead a product squad, integrate point solutions, drive acquisition/conversion/retention, mentor PMs, and partner with GTM and engineering to launch cohesive CRM capabilities.