Jobs at MINDBODY

Own retention and growth for a portfolio of ~60-70 mid-market wellness brands. Build strategic account plans, lead renewals and upsells, conduct QBRs, and coordinate cross-functional teams to drive product adoption and measurable customer outcomes. Monitor account health, design data-driven save plans, and optimize commercial performance.

Provide paralegal support for product and privacy legal work: document product functionality, maintain privacy and regulatory records, draft and manage DPAs and notices, support global privacy program administration, perform legal research, assist with AI/legal tech implementations, and coordinate cross-functional compliance workflows.

Manage end-to-end software implementations for global client accounts by coordinating cross-functional teams, defining scope, creating project plans, tracking progress, mitigating risks, and ensuring on-time, on-budget delivery. Serve as trusted advisor to clients, drive operational excellence, produce documentation and performance reports, and adapt to evolving priorities.

As a Senior Software Engineer, you'll build AI-powered features, integrate LLMs, design scalable systems, mentor teammates, and collaborate to enhance user experiences.

Lead the consumer platform roadmap to enable front-end squads to move faster and more reliably. Drive API consolidation and monolith decomposition into domain-driven services, partner with senior backend engineers on contract and architecture design, manage migration and deprecation without disrupting consumers, and measure platform adoption and downstream velocity, reliability, and conversion.

Provide first-line technical support in English and French across phone, email, and chat; troubleshoot basic product issues, document interactions, educate customers on features, follow knowledge processes, and escalate complex cases.

Provide first-line technical support to English- and German-speaking customers via phone, email, and chat. Troubleshoot basic product issues, document interactions, follow knowledge management processes, escalate complex problems, educate customers on features, and obtain Level 1 Technical Support Certification. Work hours are Mon–Fri 10:00–18:30 Romania time.

Design, build, and operate cloud infrastructure and production Kubernetes platforms using IaC. Deliver self-service tooling, lead cross-team projects, drive incident response and observability, and mentor engineers to improve reliability, security, and developer autonomy.

Design, build, and operate cloud infrastructure and a production Kubernetes platform; deliver IaC and self-service tooling, lead cross-team projects, manage incident response, and improve reliability, security, and developer experience for squads.

As a Staff Software Engineer, you'll lead technical execution across teams, design microservices, improve cloud deployments, and mentor engineers while focusing on architecture and delivery.

Provide first-line technical support in English and French across phone, email, and chat; troubleshoot basic product issues, educate customers, document interactions, follow knowledge processes, and escalate complex problems.

As an SMB Sales Specialist, you'll lead outbound sales efforts, connecting with potential clients, managing the sales journey, and exceeding revenue goals in the health, wellness, and beauty sectors.

Lead product marketing for SaaS offerings: own go-to-market strategy, positioning, messaging, and content. Drive launches end-to-end, enable Sales and Success with assets and training, use qualitative and quantitative research to inform messaging, analyze data to iterate, and partner cross-functionally to deliver outcomes.

As an SMB Account Executive, you'll drive new revenue growth through high-volume outbound sales efforts, managing the full sales cycle and achieving KPIs in a competitive wellness technology landscape.

Lead ideation and write concise, on-brand copy across channels (web, email, ads, social, in-product). Collaborate with designers, product, and marketing to develop messaging systems, brand guidelines, and performance-driven tests. Translate high-level strategy and digital concepts into clear, conversion-focused copy while iterating with stakeholders and AI tools.

Own strategy, roadmap, and governance for external APIs used by partners and enterprise customers. Define API design standards, auth, versioning, rate limiting, SLAs, and developer experience (docs, sandbox, webhooks). Partner with Partnerships, Sales, and engineering to drive integrations, go-to-market, and measure ecosystem success via adoption and reliability metrics.

Lead Mindbodys growth marketing team across paid and organic acquisition, SEO, CRO, lifecycle and product marketing. Own multi-million-dollar media budget, forecasting, channel allocation, and performance reporting. Drive experimentation, analytics-backed decisions, sales enablement, and mentor a high-performing team while representing marketing in cross-functional commercial projects.

Lead and grow a platform engineering team to build and operate reliable, scalable cloud platforms and developer infrastructure. Hire and develop engineers, drive technical vision, participate in product strategy, and contribute to cross-engineering initiatives. Ensure operational excellence across Kubernetes, IaC, CI/CD, observability, networking, identity, compute, and storage at scale.