You will report to the Senior Manager, AI Solutions and Innovation, and operate within the Enterprise Strategy & Innovation organization on the AI Solutions & Innovation team. Product Managers on this team work with business, data science, and technology teams to advise on innovation and AI strategy. They conceptualize future innovation opportunities and work directly with development teams to advise and lead product builds with AI components. You will balance strategic foresight into the evolving landscape and capabilities of AI. You will facilitate and influence the creation of an actionable path towards longer-horizon innovation. Additionally, you will be involved with tactical execution of near-term product builds with business and technology teams.
Position Compensation Range:
$113,000.00 - $194,000.00Pay Rate Type:
SalaryCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities• Define and execute AI strategy across multiple business units, aligning with company goals and objectives.
• Collaborate with cross-functional teams to identify AI opportunities, and develop business cases to support investment decisions.
• Lead the development of AI product roadmaps, ensuring alignment with business objectives.
• Define AI strategy and then develop a creative, high-quality, and clear product roadmap.
• Be the “translator” for internal stakeholders, including business lines and cross-functional teams.
• Understand how and when to use design thinking, UX, and other frameworks into the process for a flexible hybrid methodology that fits the team, product, and customer.
• Prioritize initiatives and get commitments from internal stakeholders using excellent communication and negotiation skills.
• Mentor and help develop members of the team.
Specialized Knowledge & Skills Requirements• Demonstrated experience communicating, strategizing and driving AI innovation with executive level partners
• Proven track record of developing and launching successful AI products, with demonstrated business impact.
• Strong technical understanding of AI technologies, including generative and agentic AI.
• Demonstrated experience providing customer-driven solutions, support or service.
• Specialized depth and/or breadth of expertise in digital/technology product offerings.
• Extensive knowledge and understanding of software development processes with an appreciation for maintaining a high-quality bar with low operational overhead.
• Demonstrated experience in data-driven products, data science facilitation, and iterative development lifecycles to solve business problems.
• Demonstrated ability to gather information and data in build, buy and partner options for solving customer problems.
• Demonstrated experience deriving key insights and patterns from customer interviews and using that input to clarify problem statements.
Licenses
• Not applicable.
Travel Requirements
• Up to 10%.
Physical Requirements
• Work that primarily involves sitting/standing.
Working Conditions
• Not applicable.
- To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
- Offer to selected candidate will be made contingent on the results of applicable background checks
- Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
- Sponsorship will not be considered for this position unless specified in the posting
In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. Candidates should reside within approximately 35-50 miles of one of the following office locations: Madison, WI 53783; Boston, MA 02110.
#LI-Hybrid
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.
Skills Required
- Experience communicating, strategizing, and driving AI innovation with executive-level partners
- Track record of developing and launching successful AI products with demonstrated business impact
- Strong technical understanding of AI technologies, including generative and agentic AI
- Experience providing customer-driven solutions, support, or service
- Specialized depth or breadth of expertise in digital or technology product offerings
- Extensive knowledge of software development processes and maintaining high quality with low operational overhead
- Experience with data-driven products, data science facilitation, and iterative development lifecycles
- Ability to evaluate build, buy, and partner options for solving customer problems
- Experience deriving insights from customer interviews to clarify problem statements
- Ability to work a hybrid schedule of at least 10 office days per month near Madison, Wisconsin, or Boston, Massachusetts
American Family Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Family Insurance and has not been reviewed or approved by American Family Insurance.
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Pay Growth & Progression — Compensation has seen multiple increases, including a higher internal minimum hourly wage effective 2025 for many customer‑facing and claims roles. These moves indicate continued investment to raise the pay floor and improve total rewards competitiveness.
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Retirement Support — The total package includes a 401(k) with company match alongside a company‑funded cash‑balance pension, strengthening long‑term financial security. This combination is positioned as a standout element within the overall benefits mix.
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Parental & Family Support — Paid parental leave was expanded in 2025 for birthing parents and for all parents, including adoptive and foster. Caregiver leave adds further family support within the leave portfolio.
American Family Insurance Insights
What We Do
For more than 85 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family. American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It’s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to.
