Coveo’s Product Enablement team ensures that our teams, partners, and customers are ready to adopt and deliver on our fast-evolving product roadmap. As the Product Enablement Manager for the Commerce line of business, you’ll own the end-to-end process that empowers every learner with the knowledge and tools they need to succeed.
Come help us bridge innovation and execution. You’ll work on cutting-edge AI-powered technology, collaborate across departments, and build scalable systems that turn product updates into meaningful enablement experiences. Join us in enabling our customers and the teams that drive Coveo’s growth.
As our Technical Enablement Manager, you will:- Participate in the enablement strategy for all Commerce product releases, ensuring internal and external readiness.
- Partner with Product, Product Marketing, and Enablement teams to translate new features into effective learning experiences.
- Build and optimize scalable frameworks and processes for readiness milestones, communications, and assets.
- Act as the main liaison, representing enablement across the Commerce line of business, ensuring alignment with go-to-market strategy.
- Help develop and maintain engaging learning product enablement resources (courses, job aid, etc.), demos, and workshops for internal teams, partners, and customers.
- Proven experience in product enablement, operations, or software implementation, ideally in software-as-a-service (SaaS) or business-to-business (B2B) technology
- Demonstrated success leading cross-functional release readiness programs that align Product, Marketing, and Customer Success Teams.
- Familiarity with considering GTM teams and internal functions as key learning audiences when designing enablement strategies.
- Excellent organizational, communication, and program management skills in fast-paced, evolving environments.
- Experience in Commerce technology, AI-driven ecosystems, or customer experience platforms, with an ability to connect product value and narrative to releases and features.
- Familiarity with adult learning principles, instructional design, and tools such as learning management systems (LMS) or learning analytics
- Proven ability to design and implement process frameworks or governance models across distributed teams.
- Strong analytical mindset with a focus on measuring enablement impact and continuously improving learning effectiveness.
Do you think you can bring this role to life? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.
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Skills Required
- Proven experience in product enablement, operations, or software implementation
- Demonstrated success leading cross-functional release readiness programs
- Excellent organizational, communication, and program management skills
- Experience in Commerce technology or AI-driven ecosystems
- Familiarity with adult learning principles and instructional design
Coveo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coveo and has not been reviewed or approved by Coveo.
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Healthcare Strength — Health coverage and wellness programs include 24/7 telemedicine, mental health support, and on‑site fitness amenities where available. External recognitions underscore a holistic approach to employee wellbeing.
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Wellbeing & Lifestyle Benefits — On‑site gyms, group fitness classes, healthy snacks, ergonomic/home‑office support, volunteer days, and donation matching are emphasized. Hybrid work and flexibility further support day‑to‑day wellbeing.
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Parental & Family Support — Maternity and parental leave top‑ups, the option to extend leave, and on‑site daycare in Quebec City support families. Policies are positioned to ease return‑to‑work and provide practical support for caregivers.
Coveo Insights
What We Do
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business. For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
