Lead NETC Product Development

Posted 10 Days Ago
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Mumbai, Maharashtra, IND
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Lead NETC FASTag product strategy, roadmap, development, compliance, operations, stakeholder engagement, and performance optimization. Partner with banks, regulators, technology providers, and internal teams to deliver scalable tolling products. Own KPIs including active users, issuance, transaction volumes, and revenue while improving onboarding, reconciliation, disputes, and customer experience.
Summary Generated by Built In
Product Strategy & Vision • Define and drive the product roadmap for NETC FASTag in alignment with business goals. • Identify market trends, regulatory updates, and technology changes in the tolling and mobility ecosystem. Product Development & Delivery • Work closely with Build, RUN and operations teams to build scalable, reliable FASTag products. • Prioritize product features, enhancements, and integrations based on data-driven insights. Stakeholder Management • Collaborate with NPCI, IHMCL, NHAI, banks, technology providers, Regulators, etc. • Act as a single point of contact for internal and external stakeholders on FASTag-related initiatives. Compliance & Operations • Ensure end-to-end compliance with NPCI NETC standards, RBI guidelines, and IHMCL / NHAI / MoRTH mandates. • Optimize operations including tag issuance, reconciliation, dispute management, and customer experience. Performance Tracking • Own KPIs such as active users, tag issuance, transaction volumes, and revenue. • Analyze user behavior and tolling patterns to suggest enhancements and optimizations. • Excellent product lifecycle management and roadmap planning skills. • Strong stakeholder engagement and partnership-building capability. • Analytical mindset with experience in using tools like SQL, Excel, Google Analytics, Mixpanel, etc. • Familiarity with APIs, digital onboarding flows, KYC, and integration testing. • Strong communication and leadership skills with the ability to drive cross-functional teams. Product Strategy & Vision • Define and drive the product roadmap for NETC FASTag in alignment with business goals. • Identify market trends, regulatory updates, and technology changes in the tolling and mobility ecosystem. Product Development & Delivery • Work closely with Build, RUN and operations teams to build scalable, reliable FASTag products. • Prioritize product features, enhancements, and integrations based on data-driven insights. Stakeholder Management • Collaborate with NPCI, IHMCL, NHAI, banks, technology providers, Regulators, etc. • Act as a single point of contact for internal and external stakeholders on FASTag-related initiatives. Compliance & Operations • Ensure end-to-end compliance with NPCI NETC standards, RBI guidelines, and IHMCL / NHAI / MoRTH mandates. • Optimize operations including tag issuance, reconciliation, dispute management, and customer experience. Performance Tracking • Own KPIs such as active users, tag issuance, transaction volumes, and revenue. • Analyze user behavior and tolling patterns to suggest enhancements and optimizations. • Excellent product lifecycle management and roadmap planning skills. • Strong stakeholder engagement and partnership-building capability. • Analytical mindset with experience in using tools like SQL, Excel, Google Analytics, Mixpanel, etc. • Familiarity with APIs, digital onboarding flows, KYC, and integration testing. • Strong communication and leadership skills with the ability to drive cross-functional teams.

Skills Required

  • Product lifecycle management and roadmap planning experience
  • Strong stakeholder engagement and partnership-building capability
  • Analytical experience using SQL, Excel, Google Analytics, or Mixpanel
  • Familiarity with APIs, digital onboarding flows, KYC, and integration testing
  • Strong communication and leadership skills with the ability to drive cross-functional teams
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The Company
HQ: Mumbai, Maharashtra
2,124 Employees
Year Founded: 2005

What We Do

NPCI is an umbrella organisation for all retail payment systems in India. It was set up with the support & guidance from Reserve Bank of India (RBI) & Indian Banks Association (IBA). A registered company under Section 8 of the Companies Act, 2013. Watch the NPCI Corporate AV - https://youtu.be/RGl9YQ6CB20 Products & Services Unified Payments Interface Unique payment solution which empowers a recipient to initiate the payment request from a smartphone. It facilitates 'virtual payment address'​ as a payment identifier for sending & collecting money & works on single click 2 factor authentication. Immediate Payment Service A 24X7, real time, cost effective, independent channel, retail payment service, introduced by NPCI, empowering customers to transfer money instantly with banks & RBI authorised PPIs across India. RuPay Robust card scheme designed to offer payment products with superior features & processes specifically designed to cater to diverse consumer needs. *99# USSD based mobile banking platform that makes banking services accessible to all the bank account holders on their mobile phones. National Automated Clearing House Centralised payment system developed with an aim to consolidate multiple ECS systems running across the country & provide a framework for the removal of local barriers/inhibitors. Aadhaar Enabled Payment System Bank led model which allows online financial inclusion transactions at micro-ATMs through the business correspondent of any bank using the Aadhaar authentication. e-KYC Electronic way of conducting authentic & real time KYC of a customer using Aadhaar authentication. Cheque Truncation System Electronic image of the cheque is transmitted to the drawee bank by the clearing house, along with relevant information. National Financial Switch Facilitates routing of ATM transactions through inter-connectivity between its member institutions thereby enabling the citizens of the country to utilise any ATM of a connected entity

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