If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Position Overview:
The Lead Lean Six Sigma Black Belt Analyst is a highly skilled and experienced professional who plays a crucial role in driving operational excellence across the Credit Union. The lead will play a key role identifying OPEX opportunities, developing improvement roadmaps tied to organizational strategy and goals, and leading improvement initiatives that deliver tangible business value and operational excellence.
Essential Responsibilities:
- Weighted 30% - Lead role identifying operational excellence improvement opportunities based on data, analytics, and financial goals. Define and prioritize improvement roadmaps tied to strategic goals and objectives for assigned portfolios.
- Weighted 30% - Lead and/or coach (black belts) improvement initiatives to deliver against the improvement roadmaps to deliver measurable financial and service outcomes.
- Weighted 20% - Define KPIs and dashboards tied to operational excellence portfolios and initiatives. Perform benefit validation in partnership with Finance.
- Weighted 10% - Deliver executive level progress and financial outcome reporting and dashboards for assigned portfolios.
- Weighted 10% - Develop operational excellence reusable tools, standards, and playbooks.
Required Education & Experience (Knowledge, Skills, & Abilities):
- Bachelor’s degree
- Min 7 years direct experience
- Certified Lean Six Sigma black belt
- Strong background in Operational Excellence, Lean Six Sigma or structured problems solving methodologies
- Ability to translate data into insights and portfolio development
- Experience with formal change management methodology (i.e. Prosci, Kotter, CAP, etc..)
- Proven track record driving improvement initiatives and influencing senior leadership to measurable outcomes
- Experience influencing and partnering with senior leadership to shape strategy, align priorities, and drive accountability
- Strong relationship builder at all levels
- Strong communication skills both writing and verbal
- Ability to create and deliver executive level presentations
Preferred Education & Experience (Knowledge, Skills, & Abilities):
- Bachelor’s degree in Business, Engineering, Analytics, or related field
- 7+ years of experience
- Change Management certification
- Background in strategy and/or consulting
- Experience with Power BI and creating executive dashboards
- Experience with Clarity and JIRA for project and portfolio management
- Experience with AI and Machine Learning
Job Environment & Physical Requirements:
- Travel up to 10% of the time
- Fully Remote
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Skills Required
- Bachelor's degree
- Minimum 7 years direct experience
- Certified Lean Six Sigma Black Belt
- Strong background in Operational Excellence, Lean Six Sigma or structured problem solving methodologies
- Ability to translate data into insights and portfolio development
- Experience with formal change management methodology (e.g., Prosci, Kotter, CAP)
- Proven track record driving improvement initiatives and influencing senior leadership to measurable outcomes
- Experience influencing and partnering with senior leadership to shape strategy and drive accountability
- Strong relationship building skills at all levels
- Strong written and verbal communication skills
- Ability to create and deliver executive level presentations
- Change Management certification
- Background in strategy and/or consulting
- Experience with Power BI and creating executive dashboards
- Experience with Clarity and JIRA for project and portfolio management
- Experience with AI and Machine Learning
SECU Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SECU and has not been reviewed or approved by SECU.
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Retirement Support — Immediate 100% vesting and a 200% employer match on employee 401(k) contributions from 1–5% of pay (up to a 10% employer match) stand out. This level of support is described as unusually rich among financial‑services employers.
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Leave & Time Off Breadth — 11 paid holidays plus 16 floating‑holiday hours, paid parental and caregiver leave, bereavement and volunteer time, and PTO that can reach 32 days per year with carryover up to 280 hours. These provisions provide predictable time off and flexibility across life events.
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Healthcare Strength — Medical (PPO or HDHP) with HSA/FSA options, dental including a minor‑child orthodontia option, and vision are available for employees and eligible dependents. Employer‑paid basic life/AD&D and short‑term disability, with subsidized long‑term disability, add robust income protection.
SECU Insights
What We Do
Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App. Since 1937, we've provided financial services to employees of the State of North Carolina, public boards of education, and employees of associations formed for the benefit of State employees, as well as their immediate family members. We are the trusted provider of financial services for millions of members. And, according to Forbes Magazine, we're the best credit union in North Carolina. State Employees' Credit Union (SECU) is an Equal Housing Opportunity lender and federally insured by NCUA. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
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