Lead Key Account Manager North Portugal

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

YOUR MISSION

We are seeking a dynamic leader who embodies a mix of operational excellence, negotiation and collaboration skills, and strategic, innovative thinking. As Territory Manager North Portugal, you will be instrumental in driving the growth and success of Glovo in North of Portugal. Your role will involve setting the commercial strategy, leading a high-performing team, and building strong partnerships with key stakeholders.

THE JOURNEY

Strategic Leadership:

• Develop and implement the long-term commercial strategy for top partners in the region, ensuring alignment with Glovo’s overarching goals.

• Oversee multiple areas, including sales, partnerships, and advertisement, to drive business growth and enhance our platform’s market presence.

• Analyze business and financial data to inform key decisions and identify new business opportunities that will contribute to regional success.

Team Management:

• Lead and inspire a team of 2 talented professionals, driving them towards achieving excellence and exceeding commercial targets.

• Structure and manage the daily operations of the team, ensuring smooth information flow and strong collaboration with other regional leaders and central teams.

• Set clear goals, delegate effectively, and monitor the team’s performance to ensure alignment with strategic objectives.

• Work closely with cross-functional teams (marketing, operations, finance) to deliver a best-in-class execution and foster a collaborative work environment.

Partnership Development:

• Establish and maintain strong relationships with key stakeholders, including top restaurants and local businesses, ensuring mutual growth and success.

• Develop and implement innovative strategies to help our partners expand their businesses on the Glovo platform.

• Drive the expansion of our selection by signing outstanding restaurants not yet on our platform, strengthening our market offering.

• Actively contribute to the development of the team, fostering a supportive environment that encourages learning, growth, and collective success.

WHAT YOU WILL BRING TO THE RIDE

Experience & Skills:

• 5 years of relevant experience managing high-performing teams in fast-paced environments such as startups, top consulting firms, or top tech companies.

• Proven experience in negotiating large-scale contracts and building lasting relationships with C-level executives.

• Strong business acumen with the ability to understand and empathize with clients' and partners' business models, challenges, and objectives.

• A data-driven mentality, using analytics to make informed decisions and optimize performance.

• Excellent communication and interpersonal skills, with fluency in Portuguese and English.

• Persuasive yet pleasant, with the ability to sell value-added solutions to customers, partners, and the Glovo platform.

• Strong problem-solving abilities, analytical thinking, and commercial mindset.

Mindset & Leadership Style:

• A proactive, hands-on leader who thrives in a fast-paced and ambiguous environment.

• Ambitious and forward-thinking, constantly pushing the boundaries of what is possible.

• Empathetic, inclusive, and curious, fostering a culture of collaboration and innovation.

• Respected and fair, with teams speaking highly of you as a manager and leader.

• Ownership mindset: a natural bias for action, always pushing for things to happen, with a hands-on, deadline-oriented approach.