About This Opportunity
CTI Staffing is partnering with a well-established life sciences manufacturing organization to find a Lead IT Engineer for their site in Bloomington, IN.
This is a hands-on technical leadership role in a regulated environment. You will be the final escalation point for infrastructure issues, own change and release processes, and help shape the roadmap across on-prem and cloud. It is a contract-to-hire role with a clear path to a permanent seat.
What You’ll Do
- Act as the top escalation point for infrastructure incidents, outages, and vendor escalations
- Run major incident response and coordinate resolution across teams
- Own incident, request, change, release, and CMDB processes in ServiceNow
- Oversee patching and maintenance for validated and non-validated systems with QA and compliance
- Guide firewall, network segmentation, and identity security (SSO, MFA, Zero Trust)
- Contribute to infrastructure roadmaps across on-prem, Azure, and AWS
- Lead BCP and disaster recovery testing and vulnerability remediation
- Mentor senior engineers and work with offshore support teams
Requirements
What You Bring
Must-Have:
- 5+ years in progressive IT infrastructure roles, including 2+ years in a lead or senior capacity
- Hands-on Windows Server, plus Hyper-V or VMware
- Hands-on Azure (IaaS/PaaS) and Microsoft 365
- ServiceNow or similar ITSM, including change, release, and CMDB
- Firewall, LAN/WAN, and wireless experience (Cisco, Fortinet, or similar)
- Willingness to join a 24/7 on-call rotation
- US citizen, able to work fully onsite in Bloomington, IN
Nice-to-Have:
- GMP or 21 CFR Part 11 validated-systems experience
- Veeam, MS SQL, SAN/NAS, and Ubiquiti
- SD-WAN and Infrastructure as Code
- Operational technology or lab systems exposure
- Bachelor’s degree in IT, computer science, or equivalent experience
Technical Environment:
- Windows Server, Hyper-V, VMware, Azure, M365, ServiceNow, Cisco, Fortinet, Veeam, MS SQL
What Success Looks Like:
- Stable, well-documented infrastructure with clean change control inside 90 days
- Major incidents resolved faster with clear escalation ownership
- A trusted lead the team and plant stakeholders rely on, with a path to conversion
Skills Required
- 5+ years of progressive IT infrastructure experience
- 2+ years in a lead or senior IT infrastructure capacity
- Hands-on Windows Server experience
- Hands-on Hyper-V or VMware experience
- Hands-on Azure IaaS/PaaS experience
- Microsoft 365 experience
- ServiceNow or similar ITSM experience, including change, release, and CMDB processes
- Firewall, LAN/WAN, and wireless networking experience
- Willingness to join a 24/7 on-call rotation
- US citizenship
- Ability to work fully onsite in Bloomington, Indiana
- GMP or 21 CFR Part 11 validated-systems experience
- Veeam experience
- Microsoft SQL Server experience
- SAN/NAS experience
- Ubiquiti experience
- SD-WAN experience
- Infrastructure as Code experience
- Operational technology or laboratory systems exposure
- Bachelor's degree in IT, computer science, or equivalent experience
What We Do
CTI Consulting is a South Florida technology solutions and staffing firm founded in 1998. It provides IT staffing and nearshore staffing services for startups through Fortune 100 companies, alongside digital-product work such as designing, testing, deploying, improving, and updating mobile applications. The company emphasizes close client collaboration, comprehensive candidate evaluation, continuing education, and innovative, scalable software solutions that improve operational efficiency.
