Lead IT Business Analyst

You desire impactful work.
 

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

Under limited supervision, serves as liaison between PLM/Corporate Real Estate users and Investments IT teams to analyze business and functional requirements and establish data requirements and processes related to severity scores and underwriting rules.  Assists in evaluation of business requests to determine requirements, feasibility, and recommend business solutions.  Trains users on system functionality and supports them during all phases of implementation.

Principle Duties

• Researches, reviews and documents existing PLM/CML processes, procedures and functions for enhancement, accuracy, and redevelopment

• Assists in evaluation of business requests to determine feasibility; researches and identifies options.

• Prepares documentation for project-related business requirements that are accurate and well-structured to be utilized by technical and business audience.

• Participates in multiple project tasks and client relationships simultaneously, appropriately balancing priorities and deliverables.

• Participates in the training of all levels of resources.

• Facilitates communication between members of the project team on project issues and expectations.

• Provides user manual documentation. Coordinates user testing activities.

• Reviews project designs and test results. Responds to questions from business and IT teams.

• Assists in performing task automation and implements process improvements; recommends enhancements that result in increased quality and service.

• Review, analyze, and verify production problems working with the business users to understand priorities and scheduling.

Education

• Bachelor’s Degree in Arts/Sciences (BA/BS) or equivalent related experience - Required

Work Experience

• 5+ years IT-related experience, such as Business Analysis, Quality Assurance, etc. General knowledge of broad business practices

Skills and Abilities

• Basic Word; Intermediate SQL/Query and Excel skills - Required

• Intermediate oral and written communication skills. Intermediate ability to liaise with individuals across a wide variety of operational, functional and technical disciplines - Required

• Basic persuasion and negotiating skills - Required

• Intermediate investigative, analytical and problem-solving skills. Intermediate data analysis skills - Required

• Intermediate ability to manage multiple tasks and/or projects simultaneously, including the ability to handle changing priorities and deliverables - Required

• Ability to quickly adapt to new methods, work under tight deadlines and stressful situations - Required

• Knowledge of industry practices, trends and applications and the ability to communicate this knowledge to clients and apply it to meeting clients’ needs - Required

• Ability to work well within a team environment and participate in department projects. Ability to foster a teamwork and customer service focused environment - Required

• Ability to work online, either at home or remote - Required

• Insurance industry knowledge - Required

What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

• Join the bright and creative minds of RGA, and experience vast, endless career potential.

We’re excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience—without considering name, gender, or other personal details—and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.

Compensation Range:

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.

RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.