Lead IT Analyst

Posted Yesterday
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Norfolk, VA, USA
In-Office
99K-160K Annually
Entry level
Healthtech
The Role
Supports clinically critical surgical and perioperative applications through application builds, upgrades, enhancements, troubleshooting, workflow assessments, testing, implementations, and production support. Serves as a subject matter expert, partners with clinical and business stakeholders, manages incidents and changes, supports vendors and projects, participates in on-call rotations, and guides lower-level analysts.
Summary Generated by Built In

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Overview

The Lead IT Analyst supports Sentara’s IT Surgery Team and clinically critical perioperative, anesthesia, endoscopy, sterile-processing, and surgical applications. This role provides day-to-day application support and leadership, including application builds, upgrades, system enhancements, troubleshooting, workflow assessments, testing, change management, and software implementations. The Lead IT Analyst serves as a subject matter expert, collaborates with clinical and business stakeholders, supports vendor applications, participates in on-call and SAC rotations, represents the team on projects, and provides guidance and training to lower-level analysts.


Education
  • Bachelor’s Level Degree in  computer and Information Science (Preferred)
Certification/Licensure
  • Epic Optime required
  • Epic Anesthesia preferred
  • Epic Lumens preferred

Experience
  • Experience supporting Epic Optime in a perioperative/surgical application environment.
  • Experience with application build, implementation, upgrades, system enhancements, troubleshooting, and production support.
  • Experience conducting workflow assessments and partnering with clinical and business stakeholders to translate operational needs into application solutions.
  • Experience with incident, problem, and change management, including testing, quality assurance, release planning, and change-control processes.
  • Experience serving as a subject matter expert, providing guidance to analysts, supporting vendor/application management, and participating in projects and operational support rotations.
  • Experience supporting applications such as:
    • Steris SPM and LS360
    • Provation MD, which is planned to be replaced by Epic Lumens
    • PillCam Genius
    • HR Manometry
    • Impulse Monitoring
    • Clean Trace
    • Oasis Surgery Center EMR

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Skills Required

  • Bachelor's degree in Computer and Information Science
  • Epic Optime certification
  • Experience supporting Epic Optime in a perioperative or surgical application environment
  • Experience with application build, implementation, upgrades, system enhancements, troubleshooting, and production support
  • Experience conducting workflow assessments and translating operational needs into application solutions
  • Experience with incident, problem, and change management, including testing, quality assurance, release planning, and change-control processes
  • Experience serving as a subject matter expert and guiding analysts
  • Experience supporting vendor and application management
  • Experience participating in projects and operational support rotations
  • Epic Anesthesia experience or certification
  • Epic Lumens experience or certification
  • Experience supporting Steris SPM and LS360, Provation MD, PillCam Genius, HR Manometry, Impulse Monitoring, Clean Trace, or Oasis Surgery Center EMR

Sentara Healthcare Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sentara Healthcare and has not been reviewed or approved by Sentara Healthcare.

  • Parental & Family Support — Four weeks of paid parental leave at full base pay and two weeks of job‑protected family caregiver leave support major life and care needs. Emergency back‑up care and reimbursements for infertility, adoption, and surrogacy further bolster family support.
  • Retirement Support — A 401(A) plan alongside 403(B)/401(K) employer matching is designed to strengthen long‑term financial security. Company‑paid life insurance with buy‑up options adds additional protection for families.
  • Flexible Benefits — Choice of medical plan designs and dental/vision options enables tailoring coverage to individual needs. An annual election between tuition assistance and student‑loan repayment offers flexibility to align with financial or education priorities.

Sentara Healthcare Insights

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The Company
HQ: Norfolk, VA
10,975 Employees
Year Founded: 1888

What We Do

Sentara Healthcare celebrates a 130-year history of innovation, compassion and community benefit. Based in Norfolk, VA, Sentara is a diverse not-for-profit family of 12 hospitals, an array of integrated services and a team of nearly 30,000 strong on a mission to improve health every day. This mandate is pursued through a disciplined strategy to achieve Top 10% performance in key measures through shared best practices, transformation of primary care through clinical integration and strategic growth that adds value to the communities we serve in Virginia and North Carolina.

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