Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.
Great American’s Financial Institution Services Division specializes in providing risk management and product enhancement programs to vehicle lenders and lessors, commercial equipment lenders and mortgage lenders throughout the U.S. and Canada. Target clients include commercial banks, credit unions, finance companies, buyhere pay-here dealers and leasing and rental concerns.
https://www.greatamericaninsurancegroup.com/about-us/business-operations/division/financial-institution-services
Our Financial Institution Services Division is looking for a Lead Insurance Operations Specialist to join their team! The ideal candidate would be located in Cincinnati and available to work a hybrid schedule out of our downtown office. We are also open to remote candidates as well.
Essential Job Functions and Responsibilities
- Leads the examination and processing of new insurance policies, renewals, endorsements, and cancellations using various systems.
- Coordinates the entry or loading of data into appropriate systems and investigates and resolves data errors, ensuring accuracy and integrity.
- Coordinates the generation and distribution of policy documents, certificates of insurance, and other related materials.
- Organizes, prepares, and updates reports. Determines and adjusts billing status as needed. Addresses premium/billing inquiries.
- Identifies opportunities to streamline procedures, enhance efficiency, and reduce costs. Participates in ensuring compliance with company and regulatory guidelines.
- May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
- Performs other duties as assigned.
Job Requirements
- Education: Associate degree or equivalent.
- Field of Study: Business, Finance, Liberal Arts or related discipline.
- Experience: Generally, 8 or more years of related experience. Experience in the insurance industry preferred
Business Unit:
Financial Institution Services
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
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What We Do
Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. We have more than 30 specialty property and casualty insurance businesses, and in 2021, approximately 50% of our gross written premium in our property and casualty operations was generated by business units with a Top 10 market ranking. Great American Insurance Company has received an "A" (Excellent) or higher rating from the AM Best Company for more than 110 years (most recent rating evaluation of "A+" (Superior) affirmed December 3, 2021). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.
